ServiceNow Architect at CareerBuilder Premium Subscription
Bethesda, MD 20814
About the Job
Role : ServiceNow Architect
Location : Bethesda, MD (Hybrid 0-2 days a week)
Duration : 12 Months Contract to Hire
Visa : US Citizen, GC
Interview: (Video then in-person interview)
Must have:
· 8+ years of experience implementing or architecting ServiceNow solutions
· ServiceNow Certified System Administrator
· ServiceNow Certified Application Developer
· Certified in two or more additional mainline certifications, Certified in two or more additional mainline certifications, with preference for the following:
o CIS – Customer Service Management
o CIS – IT Service Management
o CIS – Discovery
o CIS – Service Mapping
o CIS – Software Asset Management
o CIS – Hardware Asset Management
What You’ll Do:
- Be the Deployment Guru: Review all deployments and navigate the complexities of pushing them through seamlessly.
- Master Integrations: Manage and understand specific integrations like Qualtrics for surveys and Okta for authentication, ensuring smooth and efficient operations.
- Analyze and Assess: Dive deep into application needs, providing insightful analysis and assessments.
- Tackle Complex Challenges: Handle intricate areas such as ServiceNow upgrades, bringing your expertise to the forefront.
- Technical Expertise: Set up IT instances and manage platform configurations at the NIH level, playing a crucial role in our ServiceNow rollouts.
Innovate and Lead: Work on both NCI deployments and NIH integrations, including exciting projects like citizen and mobile development. You’ll be instrumental in driving initiatives such as citizen development phases.
- Why You’ll Love This Role:
- Collaborative Environment: Work closely with our hands-on branch chief and other SMEs, fostering a collaborative and innovative atmosphere
- Client-Facing Impact: Use your strong communication skills to explain ServiceNow features and progress to clients, making a tangible impact.
Continuous Learning: Stay at the cutting edge of ServiceNow technology, showing your genuine interest and passion for the platform.
- Experience and Expertise: Proven experience in ServiceNow platform management and the ability to explain technical concepts to clients.
- Technical Proficiency: Deep understanding of integrations and application development.
- Strong Communicator: Ability to work with diverse teams and communicate effectively with clients.
- 8+ years of experience implementing or architecting ServiceNow solutions
- ServiceNow Certified System Administrator
- ServiceNow Certified Application Developer
- Certified in two or more additional mainline certifications, Certified in two or more additional mainline certifications, with preference for the following:
- CIS – Customer Service Management
- CIS – IT Service Management
- CIS – Discovery
- CIS – Service Mapping
- CIS – Software Asset Management
- CIS – Hardware Asset Management
