ServiceNow Architect - ApTask

About Client:
Client is an information technology and business process outsourcing company. It provides a range of IT services and solutions to clients worldwide, including application development and maintenance, digital transformation, cloud services, automation and artificial intelligence, enterprise solutions, and quality assurance and testing.
The company serves various industries such as banking and financial services, insurance, healthcare and life sciences, manufacturing, retail, consumer packaged goods, and travel and transportation.It has a strong focus on emerging technologies and digital innovation. It leverages technologies like robotic process automation (RPA), machine learning, natural language processing, and blockchain to help its clients enhance operational efficiency, improve customer experience, and drive business growth.



Rate Range: $75-$80/Hr



Job Description:

• Needing a ServiceNow Architect to oversee custom applications on ServiceNow Platform of a prominent global company.
• The ServiceNow Architect provides vision and leadership in the architecture, design, and implementation of an innovative and differentiated service management offering leveraging App engine studio.
• Responsibilities
• Work with the client to design and modify a cohesive framework of applications, integrations, data, security, SLAs, workflows, and processes in support of a global ServiceNow landscape spanning numerous instances.
• Design end to end solutions to customer requirements.
• Service Portal design, often in support of custom applications
• Knowledge of Custom apps/ App Engine.
• Provide support of custom applications development and migration
• Implement ServiceNow in Domain separated instance.
• Support Virtual Agent configuration and development.
• Worked on CSM, HRSD, GRC, ITBM modules.
• Develop methodologies for consistent development, improvement, and deployment of designed solutions.

• 8+ years of relevant experience with ServiceNow required.
• 3+ years’ experience with Java Script required.
• ServiceNow System Administrator certification required.
• At least 2 years in assessment, building & designing custom applications on ServiceNow.
• In depth knowledge of Custom Workspace is a must
• CSA is a must
• Active CSA + 2 Mainline certifications
• Hands-on development experience of ServiceNow scripting like Business Rule, Script includes, Fix scripts workflows, UI Action, UI Policy, Client scripts, Email Inbound
• At least 2 of the below required:
• § CIS – ITSM certification
• § CIS – CSM certification
• § Certified Application Developer (ServiceNow).
• § CIS – Risk and Compliance certification.
• Very good experience of REST and SOAP based integration, scripted REST and SOAP API creation.
• Prior experience in leading technical governance boards and solution reviews
• Expert in working on Performance Analytics
• Thorough understanding of ITIL frameworks and processes such as Incident, Problem, Change and Request Fulfillment.
• Knowledge of integration Hub required.
• Excellent knowledge of ServiceNow Best Practices
• Good to Have
• Experience in ServiceNow Mobile app development
• Advanced knowledge of CSDM & CMDB
• ITIL Foundations certification preferred.
• Knowledge of LDAP/Active Directory.
• Experience with HTML coding
• Knowledge of Jelly script strongly preferred.
• Excellent collaboration skills including analysis, brainstorming, communication, teamwork.
• Ability and willingness to lead.
• Self-starter and innovator.

About ApTask:
ApTask is a leading global provider of workforce solutions and talent acquisition services, dedicated to shaping the future of work. As an African American-owned and Veteran-certified company, ApTask offers a comprehensive suite of services, including staffing and recruitment solutions, managed services, IT consulting, and project management. With a focus on excellence, collaboration, and innovation, ApTask provides unparalleled opportunities for professional growth and development. As a member of the ApTask team, you will have the chance to connect businesses with top-tier professionals, optimize workforce performance, and drive success across diverse industries. Join us at ApTask and be part of our mission to empower organizations to thrive while fostering a diverse and inclusive work environment.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.

Candidate Data Collection Disclaimer:
At ApTask, we prioritize safeguarding your privacy. As part of our recruitment process, certain Personally Identifiable Information (PII) may be requested by our clients for verification and application purposes. Rest assured, we strictly adhere to confidentiality standards and comply with all relevant data protection laws. Please note that we only collect the necessary information as specified by each client and do not request sensitive details during the initial stages of recruitment.

If you have any concerns or queries about your personal information, please feel free to contact our compliance team at businessexcellence@aptask.com .