ServiceNow Business Analyst - Sentinel Technologies
Downers Grove, IL 60516
About the Job
Sentinel is seeking an experienced ServiceNow Business Analyst to join our team. This person will be an internal resource responsible for gathering requirements, translating those requirements into actionable development tasks, testing the delivered products, and the communication to the user community if required at rollout. This is a full time opportunity reporting onsite at our Downers Grove, IL corporate headquarters.
Qualifications
- 4+ years of Business Analyst experience preferred
- Experience with ITSM and ITBM/SPM
- ServiceNow ITOM, CMDB, SecOps nice to have
- Excellent written and verbal communication skills
- Great analytical, critical thinking and problem-solving abilities
- Superior presentation and negotiation skills
- Proven management and organizational skills
- Strong adaptability and capacity to work in fast-paced environments
- In-depth understanding of organizational data flow and its use in management decision-making
- A strong knowledge of Agile development process
- Legally authorized to work in the US without sponsorship
- Must demonstrate a can-do attitude
We focus on candidates that display our ACE factor Attitude, Compassion, and Enthusiasm to deliver quality solutions with exceptional customer service.
What you get:
We offer an energetic work environment with many corporate culture amenities, competitive salary, and rich benefit plan including: Medical, Dental, Vision, 401K, 529, Life Insurance, Income Protection Short and Long-Term Disability, Medical and Child/Elder Care, Flexible Spending Account Plans, Employee Assistance Program, Two weeks vacation, additional paid time-off for Personal and Sick, certification and hands-on training, and discounts for local event entertainment and health clubs.