ServiceNow CMDB Architect - Dallas, TX or Atlanta GA - Hybrid - 59624 - PRIMUS Global Services, Inc
Dallas, TX
About the Job
ServiceNow CMDB Architect - 59624
We have an immediate long-term opportunity with one of our prime clients for a position of ServiceNow CMDB Architect to work in Dallas, TX or Atlanta GA on Hybrid basis.
This position will primary be responsible to interface with key stakeholders; apply technical proficiency across different stages of the Software Development Life Cycle including Requirements Elicitation, Application Architecture definition and Design; play an important role in creating the high level design artifacts; to deliver high quality code deliverables for a module, lead validation for all types of testing and support activities related to implementation, transition and warranty; part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued.
Minimum Qualifications:
Minimum Qualifications:
Preferred Qualifications:
- A fundamental understanding of ServiceNow modules, integration hub and hands on experiences with ServiceNow integrations (OOTB, Custom) with third party applications
- Customize ServiceNow applications and facilitate rollout of new applications and modules and configure Application UI and Configure Workflow
- Solution design experience in Service Assurance platforms (customer issue management, ticketing, inventory management, service & network diagnostic, network monitoring (application, experience, performance, resource), workforce management, self-service fulfilment) in global telecom operators
- Exposure to Telecom domain is desirable.
- Collaborate effectively with other ServiceNow consultants to develop solutions and handle general updates and configuration changes/requests, guide them achieve customer requirements and ensure compliances to the best practices
- Experience with Business Rules, Script Includes, UI Actions, Scheduled Jobs - all scripted aspects of the ServiceNow system
- Business, IT Stakeholders & Vendor Management Skill
- Good experience in Agile way of working (Scrum, User Story, Sprint model), JIRA & Confluence tools
- Analyze the problem faced by the customer, participates in discussions with customer stakeholders to understand the problem, gather further data as required from the customer to define and document the problem and requirements
- Candidate should possess Good Communication & Client- interfacing skills. He should have cross-cultural working experience and should be able to work with multinational clients independently
- Ability to work as part of a cross-cultural team including flexibility to support multiple time zones when necessary
- Analytical Abilities, a goal oriented work approach, high quality awareness, good team player
A high degree of initiative and flexibility
For immediate consideration, please contact:
Vaibhav Sahu
PRIMUS Global Services
Desk (972) 753-6500 Ext.415
Direct: (972) 914-2829
Email: jobs@primusglobal.com
Source : PRIMUS Global Services, Inc
