ServiceNow Implementation Specialist - Belcan
Clayton, NC
About the Job
Job Title: ServiceNow Implementation Specialist
Pay: $45/hr - $60/hr
Location: Clayton, NC
Area Code: 919, 984
ZIP Code: 27709
Start Date: Right Away
Keywords: #ServiceNow #ITConsultant #InformationTechnology
Position Overview:
We are seeking a detail-oriented consultant to assist with the implementation of ServiceNow, specifically focusing on knowledge management. This is a temporary position designed to support the transition and organization of existing knowledge content into the ServiceNow Knowledge Base.
Responsibilities:
* Content Preparation: Take existing knowledge content from various sources and prepare it for submission into the ServiceNow Knowledge Base.
* Data Migration: Move content, ensuring accuracy and consistency during the transfer process.
* Tagging and Taxonomy: Apply basic tagging and taxonomy principles to categorize and organize content effectively.
* Style Consistency: Update Word documents to maintain a consistent style and format, ensuring all content is correctly formatted and accessible.
* Quality Assurance: Review and edit content to ensure clarity, accuracy, and relevance before submission.
Qualifications:
* Bachelors Degree in IT or a related field
* 2-6 years of ServiceNow implementation, and management experience
* Strong attention to detail and organizational skills.
* Experience with ServiceNow, particularly in knowledge management.
* Familiarity with Confluence and other content management systems.
* Proficiency in Microsoft Word and basic document formatting.
* Ability to work independently and manage time effectively.
* Excellent communication skills and the ability to collaborate with various stakeholders.
Preferred Skills:
* Experience with tagging and taxonomy in a knowledge management context.
* Previous experience in an IT role or knowledge management projects.
If you are interested in this role, please apply via the apply now link provided. Our overriding goal is to provide quality staffing solutions that help people, organizations, and communities succeed. Belcan is a team-driven Equal Opportunity Employer committed to workforce diversity. For more information, please visit our website at http://www.belcan.com
Belcan is a leading provider of qualified personnel to many of the world's most respected enterprises. We offer excellent opportunities for contract/temporary, temp-to-hire, and direct assignments in the engineering, IT, and professional fields. We are the employer of choice for thousands worldwide. Our overriding goal is to provide quality staffing solutions that help people, organizations, and communities succeed. Belcan is a team-driven Equal Opportunity Employer committed to workforce diversity. For more information, please visit our website at http://www.belcan.com.