ServiceNow Platform Administrator at Kforce Inc.
Chantilly, VA 20151
About the Job
- The ServiceNow Platform Administrator will configure, maintain, and support the ServiceNow platform with a focus on security, compliance, and automation
- Develop and maintain ServiceNow modules, workflows, scripts, and interfaces to meet business needs in a DevSecOps environment
- Monitor and troubleshoot platform issues and escalate to ServiceNow technical support as necessary
- Conduct platform upgrades and patch management with a focus on security and compliance
- Participate in ServiceNow platform testing, including planning, execution, and documentation of test results
- Collaborate with business analysts and developers to ensure the platform meets their requirements in a DevSecOps environment
- Provide technical support and training to platform users with a focus on security and compliance best practices
- Maintain up-to-date knowledge of ServiceNow features and functionality with a focus on DevSecOps
- The ServiceNow Platform Administrator will participate in ServiceNow community forums and user groups to share knowledge and best practices in DevSecOps
- Contribute to the development of ServiceNow policies and procedures with a focus on security, compliance, and automation in a DevSecOps environment
Requirements:
- Bachelor's degree in Computer Science, Information Systems, or related field; or equivalent work experience
- ServiceNow Administrator certification preferred; Additional ServiceNow certifications preferred
- 3-7 years of experience in ServiceNow administration, with experience configuring and supporting ITSM, ITOM, and/or other modules
- Strong technical skills, including experience with scripting, web services, REST API, and database management
- Experience with ServiceNow integrations, including knowledge of SOAP, JSON, and MID Server
- Strong problem-solving and analytical skills with a focus on security, compliance, and automation in a DevSecOps environment
- Knowledge of DevSecOps principles and best practices, including experience with tools such as Jenkins, Ansible, and Docker
- Ability to work collaboratively with business analysts, developers, and other stakeholders in a DevSecOps environment.
- Excellent communication and documentation skills with a focus on security, compliance, and automation in a DevSecOps environment
- Experience with Agile and/or DevOps methodologies preferred
- Ability to learn quickly and adapt to new technologies
- Ability to work independently and in a team environment
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
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