ServiceNow Technical Architect - TCS USA

ServiceNow Technical Architect is responsible for designing, implementing, and maintaining ServiceNow solutions. 

Below is the list of key responsibilities,

• Design and Architecture

• Implementation

• Best Practices

• Collaboration

• Technical Leadership

• Troubleshooting

• Documentation

• Training and Mentoring

Qualifications: 

• 8 to 10+ years of experience in IT service management, IT operations, or a related field.

• Extensive experience with ServiceNow, including implementation, configuration, and development.

• Proven experience in designing and architecting ServiceNow solutions.

• Experience with integrating ServiceNow with other systems and platforms.

• Technical Skills:

  • 1. ServiceNow Expertise:

    • Deep understanding of the ServiceNow platform, including modules such as ITSM, CMDB and ITAM.

    • Proficiency in ServiceNow scripting (JavaScript, Glide API, etc.).

    • Knowledge of ServiceNow development tools, including Flow Designer, IntegrationHub, and Service Portal.

    • Experience with web technologies (HTML, CSS, JavaScript, XML).

    • Understanding of REST/SOAP APIs and web services.

  • 2. Certifications:

    • ServiceNow Certified System Administrator (CSA).

    • ServiceNow Certified Implementation Specialist (CIS) in ITSM

    • Additional ServiceNow certifications, such as Certified Application Developer (CAD) is highly desirable.