ServiceNow Workflow Analyst - Impact Business Group
Grand Rapids, MI
About the Job
ServiceNow Workflow Analyst
Job Description:
- Office of Information Management is looking for a ServiceNow Talent to support the ongoing maintenance and integration efforts of the ServiceNow environment.
- Primary focus will be working within the Enterprise Global IT Asset Management and Architecture team building out workflows in ITAM and APM that are interconnected.
- Codes, tests, debugs, and documents assignments of moderate to high complexity Independently researches and resolves more complex technical problems.
- A top-level technical contributor in highly specialized phases of applications system architecture with strong technical (applications based) knowledge.
- Work with multiple business owners to move forward development and enhancements around workflows in ServiceNow.
- Design and develop moderately complex scripts, workflows and integrations to create custom applications in ServiceNow.
- Engage with customers to understand and document requirements.
- Participate and contribute to design and code reviews.
Preferred Qualifications (Skills, Experience, Education, Certifications):
- ServiceNow workflow development in both ITAM and APM
- Strong communication skills, both written and verbal.
- Ability to maintain documentation, manage change management processes and ensure policies & procedures are being followed, maintain backlog, etc.
- 3+ years experience in similar role working with ServiceNow
Required Qualifications (Skills, Experience, Education, Certifications):
- Bachelor's degree in a field related to computer science, information technology or related fields
- A background in IT service management software, particularly ServiceNow.
- ServiceNow certification
Contract positions
Will be employed and paid hourly by iMPact Business Group. Benefits (medical, dental & vision) are available after 90 days of employment.
Permanent placed employees
Paid by and qualify for benefits in accordance with the policies of the hiring company.
Submit your resume today to be considered for this position. A recruiter will review within a business day or two and will reach back out to you if they would like to discuss next steps.
Internal Positions
We have several internal positions at iMPact that we are hiring for. Please view our internal positions here.
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