Setup Supervisor - Birmingham Jefferson Co

ABOUT THE BJCC

For over 50 years, the Birmingham-Jefferson Convention Complex (BJCC) has served as a premier entertainment destination attracting a broad array of events across a diverse collection of venues. Centrally located in the heart of Birmingham, Alabama’s Uptown Entertainment District, the BJCC campus includes Legacy Arena at the BJCC, Protective Stadium, BJCC Concert Hall, over 220,000 square feet of meeting & exhibition space, and City Walk BHAM, a 31-acre public outdoor space with a dog park, pickleball courts, skate park and much more. For more information visit www.bjcc.org.

Summary/Objective
The Setup Supervisor is a working shift supervisor, responsible for assisting with supervising, planning, and directing the personnel and operational activities relating to semiskilled and unskilled manual labor providing convention and conference set-up functions.

Essential Duties/Responsibilities

Demonstrates understanding and full performance ability in each of the following:

• Expert in coordinating and planning logistic of various types of setups.
• Expert in safety standards, procedures, and personal protective equipment associated with the work; ensuring compliance with safety standards, conducting on-going safety training, documents, and monitor’s progress.
• Manages time of self and teammates, appropriately. Uses self-discipline to meet all work deadlines, manage workloads and manages time efficiently to work long hours, days, nights, weekends, and holidays as needed.
• Is knowledgeable of the required equipment operation and maintenance associated with the work.
• Expected to assist with interviewing vendor representatives and evaluating current products and equipment. As well as interviews teammates for hire, promotion, etc.
• Develop, communicate, and monitor policy, procedure and standards for the Setup Department.
• Positive working relationships with event managers, promoters, exhibitors, patrons, and other internal customers to deliver seamless service delivery for setup and repair needs.
• Proficient use of current job-related computerized systems and software applications (especially Microsoft Office).
• Capable of making fast and efficient event space setup, including determining the time needed to setup an event and teardowns as well as keeping teammates focused and on track.
• Effectively manage and direct a diverse group of teammates and business partners to help maximize Setup operations and services of the BJCC complex
• Model desired, management and team behaviors of punctuality, adaptability, and accountability for assigned work and work of teammates. Models’ behaviors that positively reflect organizational branding and a positive corporate culture.
• Maintain high standards, positive attitude, and professional appearance.
• Performs Setup Technician's duties as required.
• Performs related duties as required.

Competencies
Accountability, Interpersonal Skills, Customer Service, Communication, Active Listening, Conflict Management Operations and Maintenance Support, Financial Administration, Project Management, Safety Focus, Strategic Thought, Job Knowledge, Technical Skills, Business Alignment, Fiscal Accountability, Employee Development, People Management, Problem Solving, Dependability, Training and Development.

Work Environment
This position may have a moderate to extensive stress level associated with dealing with crowds of public visitors. The environment is mainly indoors, however position may be required to work outdoors and exposed to the elements (heat, rain, etc.).

Physical Demands

Position requires lifting, climbing, carrying, bending, stooping, squatting and kneeling for extended periods of time. Extensive walking and or standing. Ability to lift up to 100-pound items with or without assistance, while maintaining good balance. Must be flexible enough to reach above shoulder level and be able to push and pull for extended periods of time.

Position Type/Expected Hours of Work
This is a full-time position; hours of work must be flexible and varied to meet the demands of the events of the facility. Must be able to work extended and/or irregular hours including day, nights, weekends, and holidays, as needed.

Required Education and Experience

• Minimum three (3) years related experience in setup operations at the supervisory level, preferably in a large public venue, arena, stadium, performing arts/theater, hotel, or health care facility.
• High School Diploma or G.E.D. Trade or technical school training in related discipline preferred.
• Forklift operation certification.
• Valid State of Alabama Driver License

Additional Eligibility Qualifications

• Knowledgeable of the practices, methods, tools, materials, and equipment used in maintenance and repairs.
• Knowledge of the occupational hazards of building trades and of necessary safety precautions.
• Capable of working unsupervised after being instructed on tasks.
• Ability to understand oral and written instructions in English.
• Ability to work under pressure and work extended and/or irregular hours including day, nights, weekends, and holidays as needed.
• Ability to be supervised and work cooperatively with co-workers and provide good internal and external customer service.
• Ability to prioritize work assignments.
• Must be able to anticipate problems and implement immediate corrective action.
• Capable of using and caring for general maintenance/hand tools, repair tools and equipment.
• Ability to safely operate a forklift (certification preferred or ability to be certified within 30 days of hire), hand trucks and tools and equipment.
• Must have proficient computer and technology skills in the use of Microsoft Office, two-way radio, cell phone; knowledge and use of ConCentrics, Delphi, ISAC, ADP ESS is a plus.
• Must have experience planning and managing multiple projects.