SF1014 -- Analyst - Kaygen Inc.

KAYGEN is an emerging leader in providing top talent for technology based staffing services. We specialize in providing high-volume contingent staffing, direct hire staffing and project based solutions to companies worldwide ranging from startups to Fortune 500 and Managed Service Providers (MSP) across a wide variety of industries.

Description
Job Description Summary
The Technical Marketing resource is responsible for the creation of IT, security, and technical content, with the ability to manage and prioritize multiple projects, and work with cross-functional teams in accordance with the highest quality standards for commercial excellence. This role supports the IT needs of the US Region Sales and HIT teams for responses to technical questions related to the MMS solutions including Alaris, Pyxis, and HealthSight platforms. Requests may be in the form of full technical assessments, RFPs, contract language, general customer questions or other technical support as needed.

The position reports to the Senior Manager, Technical Marketing, US Region MMS, and will require close cross functional collaboration with the US Region RFP Team, R&D, Technical Product Management, Product Security, Information Security, Data Privacy, Contracts, Legal and GCS technical teams.

Job Description
Be part of something bigger!
Client is one of the largest global medical technology companies in the world and is advancing the world of health by improving medical discovery, diagnostics and the delivery of care. We have over 65,000 employees and a presence in virtually every country around the world to address some of the most challenging global health issues.
Responsibilities:
Have in-depth knowledge of the function, features and technical requirements for implementation of MMS solutions.
Coordinates and completes the writing of technical responses for incoming IT and technical questions from RFPs, contracts, general customer questions or security audits
Demonstrate strong project management skills to prioritize, triage, complete and track requests appropriately.
Develop strong internal relationships with the technical Subject Matter Experts (SMEs) including the platform development teams and Global Marketing teams.
Maintain training to remain current with knowledge depth on new versions and product releases.
Consistently provide timely and accurate responses to avoid undue risk or lost opportunities for the company.
Collaborates with the HIT team to deliver technical training to support MMS solutions and product releases
Reviews product release content from platform and commercial teams to ensure technical details are complete to support IT customer conversations
Works cross-functionally with product and information security to ensure product security whitepapers security are current and available with product releases
Other responsibilities as assigned.
Qualifications:
Bachelors degree preferably in a technical field, or equivalent experience
Technical IT training
Knowledge of Client MMS products preferred
Project management experience
Demonstrated ability to multitask and balance competing priorities to meet deadlines
Excellent writing skills, the ability to assimilate technical information from various sources into an accurate, customer facing response
Driven by desire to assist and support
Strong customer centric perspective
Strong fit with Client values
At KAYGEN, we are always looking for dynamic, talented and experienced individuals. We invite you to join our team of talented IT professionals, consulting at client locations across the globe. Our culture is team-orientated; we strive to stand by our core values of respect, honesty and integrity. Our team of experienced staffing experts will work with you to find you the best opportunity. For more information please visit us at www.kaygen.com.

Benefits:

• Free Healthcare Insurance
• Vision and Dental Insurance
• 401(k) Retirement Plan
• Free Life Insurance
• Sick Time Off

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