Shelter Specialist, Safety - Mercy House Living Centers

Schedule:

• Wed: 10:00am - 6:00pm
• Thurs-Sun: 12:00pm - 8:00pm

Introduction:

The Safety Coordinator is responsible for providing supportive services and logistical support to the Emergency Shelter Program during designated shifts. This position requires a flexible work schedule including some weekend, morning and evening and holiday shifts. This position reports directly to the Emergency Shelter Program Manager. Dependability, responsibility, and the ability to communicate
effectively and respectfully are mandatory skills. Fluency in Spanish is a significant value. The ability to demonstrate personal integrity is a must.

Qualifications:

This person must possess a high level of patience, tolerance and understanding for individuals who present for services with urgent multiple case management and health needs. Ability to perform crisis intervention as needed; Ability to complete job duties that are guest focused, trauma informed, and housing focused. The ability to direct and professionally control crowds while preserving
their right to personal dignity; Ability to work in synch with licensed 3rd-party security officer team. Must be able to lift up to 50 lbs.

Shelter Support
Goal: Ensure a safe and client focused environment for guest to quickly end their homelessness.

• Assist in the implementation of shelter activities to ensure quality, guest focused, and trauma informed delivery of services.
• Encourage and discuss progress toward housing with shelter guests
• Assist with shelter setup and maintenance
• Assist with general cleanliness and safety of facility including emptying trash cans and cleanup
• Assist with receiving and verifying orders from vendors, completing tally sheets
• Assist in the organization of supplies and facilities needs
• Maintain a safe and functional shelter facility by providing traffic control and gate service
• Perform basic searches of persons or their property
• Demonstrate responsibility during perimeter checks and firewatch duties
• Provide client engagement support to drivers during shuttle service ride-alongs

Administration
Goal: Oversee administrative duties that support program services.

• Assist with keeping detailed daily summary sheets
• Assist with record keeping and reporting
• Assist with keeping perimeter check logs and firewatch duties

Miscellaneous

• Assist with guest services and program activities if necessary
• complete ad hoc projects as appointed by Supervisor

Mercy House is an E-Verify employer. E-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of their newly hired employees in the United States. Please click on the following links for more information.

E-Verify Participation Poster: English & Spanish (https://www.e-verify.gov/sites/default/files/everify/posters/IER_RightToWorkPoster%20Eng_Es.pdf)

E-Verify Right to Work Poster: English & Spanish (https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf)