Shift Lead - Crumbl Cookies

Come be a part of the fastest growing cookie company in America! (check us out on social media!)

Who are we looking for?

We are looking for upbeat, friendly, and motivated individuals to add to a fun and vibrant culture in our store in Yorktown Heights. Come prepared everyday to deliver excellence to our customers! Bakers are to prepare Crumbl’s signature, giant, warm, delicious cookies from our world class rotating menu for our customers.  Training is offered on the job, no previous bakery experience is necessary. 

The focus of this role will be to assist our manager in running the store's daily operations, engage and inspire our crew of bakers and uphold the Crumbl standards of incredible cookie quality for our loyal customers. Our store leaders set the tone and expectations for success. We accept nothing but the best from our leadership team.

We are rapidly expanding with locations throughout Connecticut and we plan to develop and promote from within, for Managers for our locations - don't miss this tremendous opportunity to join the Crumbl Crew!

We offer a flexible schedule Monday - Saturday. We are closed on Sundays.  If you are someone who enjoys baking, working with your hands, has a passion to serve and make memorable experiences, likes to learn and grow while being in a fast-paced environment, then Crumbl Cookies is the place for you. Oh…and did we tell you these cookies are the best in the world!!! 

Compensation:

$18 plus tips

Schedule:

Full Time; Part Time

6-8 hr shifts, 4 -5 days a week including Friday and/or Saturday

Benefits:

• Shared Tips
• Free cookie each shift
• Pay increases (earned on performance and attendance basis)
• Excellent mentorship & performance collaboration, with career growth opportunities into leadership/management
• Referral Bonus & Recruitment Bonus
• Insurance Reimbursement Potential
• Employee discount
• Recognition awards 
• Flexible scheduling
• Thanksgiving Day, Christmas Day and New Years Day Off
• Sundays off

Responsibilities:

• Demonstrate mastery performance level at all stations in the store (training and time for mastery provided)
• Supporting management in any needed aspect.
• Managing a team of 8 - 16 people.
• Assume roles and responsibilities at stations as needed.
• Ensuring that the work environment is safe, secure and healthy.
• Meeting deadlines and ensure quality.
• Ensure great customer service at all levels.
• Mentoring & assist in the training of new employees
• Cashing out the drawer without access to the safe
• Fulfill and take catering orders, including call ahead orders
• Managing customer flow
• Cleaning store with your team, ongoing and end of shift

Requirements:

• Supervisory experience
• 18 years old or older
• Notable communication skills
• An eye for detail and accuracy
• Reliable, with high integrity and a strong work ethic
• A team player
• Professional appearance and attitude
• Computer literacy and mobile phone to access scheduling and communication apps
• Proactive organizational skills
• Ability to keep a positive attitude in a fast-paced environment
• Flexibility to work around customer demands, including availability to work at least a Friday or Saturday each week
• Stand, walk, bend, use hands, appliances, and lift heavy items for extended periods
• Reliable transportation
• Authorized to work in USA
• Obtain Food Handlers Permit prior to start date (we will provide communication on how to obtain)

Crumbl Cookies is an expanding company that is disrupting the way people experience and enjoy cookies! We are building a reputation consisting of incredible tasting cookies that are the best in the world, through our fun "Crumbl" culture, creating raving fan experiences every day, and providing a clean, safe, and welcoming environment.

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