Shift Leader - ServiceSource

Make an impact by joining ServiceSource, a champion for people with disabilities. Explore new opportunities! ServiceSource is an organization of talented people who drive innovation, embrace change, and serve humanity.

Job Summary

Ensure compliance with the performance work standards for food handling, serving, cleaning and distribution. Develop and implement Individualized Program Plan targeted to address vocational assessment and training needs as they relate to the performance of the Food Service Workers.

Hourly Wage $ 19.90

Primary Duties

• Inspect facility (with off-going shift leader if needed) using Shift Leader Check List, and Dining Facility Manager Inspections for discrepancy corrections.
• Inspect all employees reporting to work for complete uniform requirements as prescribed in company rules.
• Assist in areas where needed, but not to the extent to limit monitoring the overall operation.
• Monitor service areas, dining room, ware-washing, and pot and pan areas prior to, during and after meals for correct techniques, cleaning schedules and tasks.
• Provide support and training to identify individuals in need of specific rehabilitation training, accommodation, or assistance to adequately perform the Dining Facility Attendant duties.

Additional Responsibilities

• Ensure serving lines, cold bars, salad bars, pastry cabinets, condiments, juice dispensers, and dining rooms are set up. Unlock doors, safes, storage, and supply cabinets and secure same for each particular shift.
• Notify supervisor immediately of malfunctioning, inoperative, unsafe, or hazardous equipment cleaned or used by contract personnel.
• Receive and pass on all information to subordinate staff pertinent to job performance.
• Utilize available manpower to the fullest extent during peak hours and employee breaks.
• Assign employee breaks at and replaces absent employees for their particular shift. Issue supplies and cleaning materials to subordinate staff.
• Perform and document vocational skill assessments, job coaching, and follow along services.
• Complete, in a timely manner, all reports necessary to document vocational/rehabilitation services and case notes and incident reports where required.
• Act as a member of the Interdisciplinary Team (IDT) to provide input regarding vocational support needs.
• Complete schedules for the Dining Facility Attendants in a timely manner.
• Perform other responsibilities as assigned.

Qualifications: Education, Experience, and Certification(s)

• High school diploma or General Educational Development (GED) preferred.
• At least two years’ experience in supervising a cafeteria or multi-full food service facility required.  
• Must have attended and obtained a certification from an approved sanitation program required.
• Experience operating routine office machines preferred.

Knowledge, Skills, and Abilities

• A well-organized and self-directed individual who is a team player.
• An individual who can relate to people at all levels of an organization.
• Strong customer service skills.
• Knowledgeable in the following areas: sanitation, conducting training, security, food preparation, customer relations, menu selection, safety and accident prevention, equipment maintenance.
• Strong interpersonal skills and the ability to communicate verbally and in writing.
• Ability to operate a computer using Microsoft Office software.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; reach with hands and arms; and talk or hear. The employee is occasionally required to walk, sit, kneel and/ or crawl. The employee may occasionally lift or move products and supplies, up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually loud.

ServiceSource has been building partnerships and providing services for adults with developmental disabilities in Northern Virginia for over 50 years. We continue to be an employer of choice by offering:     

Over three (3) weeks of paid time-off during the first year, and ten (11) Federal Holidays observed!

Full Health, Vision, and Dental coverage from Cigna with premium cash-back opportunities for employees and family members.

Retirement Matching and generous 403(b) and 401(a) options.

100% Company-Paid Life Insurance, AD&D Insurance, and Disability Insurance

Established promotion opportunities and clear career pathways.

Tuition reimbursement and professional development funds available

$500 annual reimbursement for your personal wellness

…and much more!

ServiceSource is committed to hiring and retaining a diverse workforce and building an inclusive workplace. We are an Equal Opportunity and Affirmative Action Employer, making employment decisions without regard to a person’s race, color, religion, sex (including pregnancy, sexual orientation, gender identity and transgender status), national origin, age (40 or older), veteran status, disability, or any other protected class.We are an E-Verify Employer and a drug-free workplace. Pre-employment background checks are required for all employment positions.

PAY TRANSPARENCY POLICY STATEMENT:

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information