Shift Leader - Eddies & Huddle House - SDS Stores Inc.

Pay Range: $15 - $16

Job Overview:

We are seeking a dedicated and enthusiastic individual to join our team as a Restaurant Shift Leader. The ideal candidate will play a key role in the day-to-day operations of our restaurant, ensuring smooth transitions between shifts and maintaining a positive and efficient work environment. This position offers an exciting opportunity for leadership and growth within the company.

Responsibilities:

• Team Leadership:
• Supervise and motivate team members during assigned shifts.
• Ensure all staff follows company policies and procedures.
• Provide guidance and support to foster a collaborative and positive work environment.
• Operational Excellence:
• Oversee the opening and closing procedures of the restaurant.
• Monitor inventory levels and coordinate with management for restocking.
• Ensure compliance with health and safety standards.
• Customer Service:
• Uphold high standards of customer service and satisfaction.
• Address customer inquiries and concerns in a timely and professional manner.
• Assist in maintaining a clean and inviting dining environment.
• Shift Management:
• Create and manage employee schedules, considering business needs and staff availability.
• Coordinate with kitchen and front-of-house staff to ensure smooth workflow.
• Handle customer orders, payments, and any issues that arise during the shift.
• Training and Development:
• Assist in training new team members on company policies and procedures.
• Provide ongoing coaching and feedback to enhance employee performance.
• Identify opportunities for skill development and advancement within the team.

Qualifications:

1. Previous experience in a leadership role within the restaurant industry.
2. Strong communication and interpersonal skills.
3. Ability to make informed decisions in a fast-paced environment.
4. Knowledge of health and safety regulations and food handling procedures.
5. Flexible schedule with availability for evenings, weekends, and holidays.
6. Team-oriented with a positive attitude and a commitment to customer satisfaction.

Benefits:

• Flexible Schedules
• 401k with Company Match
• Paid Time Off
• Paid Vacation
• Health Insurance
• Paid Weekly

If you are a motivated and organized individual with a passion for providing excellent customer service and leading a dynamic team, we encourage you to apply for the position of Restaurant Shift Leader. Please submit your resume and a cover letter outlining your relevant experience and why you are the ideal candidate for this role.

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