Shift leader - BIGGBY COFFEE
Holland, MI 49423
About the Job
Bring an enthusiastic attitude and reliable leadership every week. Desire to help people grow and to teach others the Biggby systems that provide exceptional products and services for our customers. An appreciation for the value of each customer that stops by our store.
Leadership:
i) Learn, model, coach and ensure BIGGBY operational systems are followed
ii) Effectively use the Biggby barista timeline to ensure smooth business operations
iii) Effectively use the Leadership Tools to ensure smooth business operations
iv) Promote a positive and healthy work environment through daily use of company best practices;
v) Assist other leaders to promote employee development and business growth
vi) Communicate openly and honestly with peers and leaders.
vii) Expected to help cover shifts as needed.
Attitude:
• Eager to learn
• Willingness to adopt the Biggby systems and standards
• Genuinely care for our loyal customers
Good communication skills
Duties::
Perform model and teach BIGGBY processes and techniques involving:
- Cashier (suggestive selling; cash handling; order accuracy)
- Team Leader
- Drink-making (use of espresso and other coffee equipment)
- Food production (preparing bagels and bagel sandwiches)
- Cleaning
- Safety procedures
- Balancing tills
- Key holder
Requirements::
Able to comfortably lift 30 lbs
Able to stand for duration of shift
Legally authorized to work in the U.S.
Must be at least 18 years old
Reliable transportation
Must work at least 2 shifts per week
Prior food service or coffee house experience
Biggby Coffee is a fast-growing, purpose-driven, 100% franchised gourmet coffee system. We are looking for people who bring an enthusiastic attitude and reliability every week. You will need a desire to grow and to learn the Biggby systems that provide exceptional products and services for our customers. An appreciation for the value of each customer that stops by our store is mandatory. Several positions/roles available. We make growth opportunities available and have seen many staff rise from baristas all the way to assistant manager and manager positions. All it takes is a great attitude and strong effort levels. We can train you to do the rest!
