Shift Manager - Driver - Bojangles - Cedartown Foods

SHIFT MANAGER JOB SUMMARY:

Our Shift Managers lead our teams to provide our guests with exceptional service. They are responsible for fulfilling the same duties as a Team Member, and in addition, they are responsible for managing the restaurant during an opening or closing shift. Part-time and full-time opportunities exist for the Shift Manager position.

The position includes, but is not limited to, the following essential job responsibilities:

SHIFT MANAGER JOB RESPONSIBILITIES:

The Shift Manager ensures that they and the team members on their shift:

Greet guests with a genuine smile and warm, inviting spirit.

Provide excellent guest service and meet customer needs in a timely and effective manner.

Use a headset (if applicable) to take customer orders, receive directions, and/or give directions.

Accurately capture orders and suggest great additions using menu knowledge.

Prepare and serve food according to brand recipes and quality standards.

Follow food safety, general safety, and sanitation protocols.

Maintain a safe, clean, and well-organized restaurant to create a pleasant environment for guests and teammates.

Clean and operate all equipment in a safe and proper manner.

Adhere to safe work practices.

Follow and comply with all applicable health department regulations as well as company policies and procedures.

Keep accurate cash, sales, and inventory control records.

Additional responsibilities of a Shift Manager include:

Production management

Completion of temperature logs

Waste tracking and management

Key inventory item counts

Sales and cash reconciliation

Station training of new team members

Addresses escalated guest concerns

Driving responsibilities including banking, product transfers, and other related duties

Any other duties assigned by their Assistant Manager, General Manager, or senior leadership team

SHIFT MANAGER CORE COMPETENCIES:

Friendly, smiling, cheerful with a positive attitude

Loves serving and helping others

Passionate about guest service

Team player

Acts with integrity

Works efficiently and with a sense of urgency

Excellent listening and communication skills

Ability to give direction and yield the respect of teammates

Desires to learn and take on additional responsibilities

SHIFT MANAGER BENEFITS:

• Career Development Opportunities
• Competitive Pay
• Health, Dental, and Vision Insurance
• Life Insurance
• Short/Long Term Disability
• Critical Illness Insurance
• Accident Insurance
• Hospital Indemnity Insurance
• Matching 401k Plan
• Discount Meal Benefit
• Wait periods may apply

SHIFT MANAGER JOB REQUIREMENTS:

At least 18 years of age

Availability to manage one or more opening and/or closing shift(s) on a weekly basis

Dependable

Coachable

Physical/Mental ability to:

Tolerate exposure to noise, extreme hot and cold temperatures, and other elements.

Frequently bend, kneel, squat, stand, walk, and twist at waist.

Push, pull, lift, and carry up to 10 lbs. frequently and up to 50+ lb. occasionally, including lifting from ground to overhead.

Reach, grasp, and manipulate objects with hands for entire shift, including reaching for objects overhead.

Occasionally climb and descend ladders.

Remain active, standing for long periods without a break.

Work under pressure, such as high-volume peak periods, and remain calm with teammates and guests.

Cedartown will make reasonable accommodations to known physical/mental limitations of an employee with a disability unless the accommodation is unreasonable or would pose an undue hardship.