Shift Manager - Popeyes
Ellenwood, GA 30294
About the Job
Popeyes Shift Manager - Career Growth Opportunities!
Position Overview:
If you Love that Chicken at Popeyes®, then you will Love that PAYCHECK at Popeyes® too! As a Shift Manager at Popeyes® Louisiana Kitchen, you are responsible for overseeing the daily operations of the restaurant in the absence of the General Manager. The role focuses on ensuring smooth and efficient service by managing team members, maintaining a high level of food quality, and delivering exceptional customer service. The Shift Manager plays a critical role in driving team performance, ensuring guest satisfaction, and meeting operational goals. At this Popeyes® location, we are looking for people bursting with positivity and with smiling faces. If you are an enthusiastic team player who enjoys working with people, loves to learn new things, and wants to be a part of a winning team, then we want to meet you. Please apply!
Responsibilities:
· Fostering a positive environment which helps the morale of the store
· Leading by example, plus managing the team
· Providing new hire training and ongoing training and development of Team Members
· Completing all necessary logs and paperwork
· Providing prompt and friendly customer service duties such as taking our guest’s orders & processing payments accurately using the point-of-sale (POS) system and upselling/cross-selling when appropriate
· Checking food quality and temperature throughout the day to ensure the food is fresh and safe to serve
· Checking all equipment for temperature and proper functioning
· Processing returns and refunds & resolving customer complaints if needed
· Prepares & packages our signature menu items & drinks accurately & according to established recipes, portion sizes and presentation guidelines
· Following Popeyes® procedures to adhere to all safety, food handling and sanitation standards as per company guidelines and health regulations
· Contribute to cleaning & sanitizing the whole restaurant including the lobby, dining room, the food prep equipment & utensils & storage areas, and exterior of the building, restroom, etc.
· Monitoring inventory levels during shifts, ensuring adequate stock of products & notifying management of any shortages. Unpacking deliveries & stocking inventory items as needed
Requirements:
· Exceed customer expectations to ensure satisfaction ensuring their needs are met promptly and courteously while promoting the culture of Popeyes® Louisiana Kitchen
· Show a friendly, professional & positive attitude to guests and fellow team members
· Collaborate with team members to ensure smooth operations and provide support where and when needed
· Prompt and regular attendance on assigned shifts
· Act with integrity, honesty and a professional manner
· Must be at least eighteen (18) years of age.
· Comfortable working in a fast-paced environment
· Willingness to learn and teach others the Popeyes® way in all areas of a fast-paced, high-energy environment & work multiple stations.
· Safely operate and clean kitchen equipment
Pay: $13 - $16 / hour
Job Type: Part-time / Full-time
Work location: On-site
Physical Demands
· Standing for long periods: Minimum of 4 hours, especially during busy times.
· Lifting & carrying between 10 to 50 pounds or more with proper lifting procedures.
· Multitasking, Bending/reaching, Repetitive motions & fast-paced movement, Manual dexterity & Heat tolerance
Education: Previous experience in food service or customer service is a plus but not required. We provide tons of training, but basic math skills are needed for handling cash transactions.
Shifts Needed:
Opening, Midday & Closing shifts available. We are Flexible when able and try to work around school schedules
Funky Chicken llc dba Popeyes® Louisiana Kitchen is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and applicants without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, veteran status, or any other legally protected characteristic. We encourage applications from individuals of all backgrounds and experiences.
LOUISIANA LEGENDS® - Founded in 1972, the Popeyes® brand has more than 50 years of history and culinary tradition. Popeyes® owes its beginnings to entrepreneur and culinary innovator, Al Copeland. With one small restaurant and a big idea, Copeland introduced the New Orleans–style fried chicken that has now made the brand famous throughout the world. Our culinary heritage is built upon the rich Cajun and creole flavor profiles that are unmistakably Louisiana. We continuously draw upon and celebrate this heritage to inspire new, authentic menu creations the world craves. Popeyes distinguishes itself with a unique New Orleans style menu featuring spicy chicken, chicken tenders, fried shrimp and other regional items. This unique and flavorful food has allowed Popeyes to become one of the world’s largest chicken quick service restaurants, with over 2,700 restaurants in the U.S. and around the world. Our history combined with great food, service and quality makes Popeyes® restaurants genuine Louisiana Legends.
Founded in 1972, Popeyes® has more than 40 years of history and culinary tradition. Popeyes® owes its beginnings to entrepreneur and culinary innovator, Al Copeland. With one small restaurant and a big idea, Copeland introduced the New Orleans–style fried chicken that has now made the brand famous throughout the world. Popeyes® culinary heritage is built upon the rich Cajun and creole flavor profiles that are unmistakably Louisiana. We continuously draw upon and celebrate this heritage to inspire new, authentic menu creations the world craves. Popeyes distinguishes itself with a unique New Orleans style menu featuring spicy chicken, chicken tenders, fried shrimp and other regional items. This unique and flavorful food has allowed Popeyes to become one of the world’s largest chicken quick service restaurants, with over 2,700 restaurants in the U.S. and around the world.
