SHIFT MANAGER - SECURITY - Seminole Gaming

COMPANY PROFILE:

In addition to its two Seminole Hard Rock Hotels & Casinos, the Seminole Tribe owns and operates the five Seminole Casinos; in Coconut Creek and Hollywood, on the Southeast coast in Immokalee near Naples, on the Brighton Reservation north of Lake Okeechobee, and on the Big Cypress Reservation south of Lake Okeechobee.

The Seminole Tribe has long been recognized for innovation in its gaming and other businesses. It opened the first high-stakes bingo hall and casino in the United States in 1979. That facility was the forerunner of the Indian Gaming movement throughout North America.

Analysts believe today’s Seminole Tribe operates one of the most profitable gaming enterprises in the world. In March 2007, the Seminole Tribe of Florida acquired Hard Rock International, the first transaction of its kind by an Indian tribe. Hard Rock International is one of the most globally recognized music, entertainment, leisure and dining brands. It includes the world’s largest collection of authentic music memorabilia. The deal also includes licensing or franchise agreements for additional restaurants, hotels and Hard Rock Live performance venues.

PROPERTY PROFILE:

Whether you want to make your debut or go back on tour after a long hiatus, starting a career at Seminole Casino Brighton can feel more like play than work. Our staff spends their time making sure that every single one of our guests gets the rock star treatment, but the Seminole Hard Rock family also rolls out the red carpet for our employees with competitive benefits and a great work environment. If you're ready to join a stellar team full of taste-makers and trend-setters who stand out from the average resort crew, apply today.

Seminole Casino Brighton is a 27,000-square-foot casino with 400+ slot and gaming machines, Table Games and full service restaurant and lounge. Its warm and friendly staff, ultra-modern air-conditioning system, clean atmosphere, and rewarding casino promotions are a welcome alternative to big city gaming.

OUR COMMITMENT TO SERVICE:

We don’t have customers, we have Guests. Each visitor is our Guest, just as you have a Guest in your home. You take a certain level of pride when you have an invited Guest in your home. You should take the same pride with every Guest who visits one of our properties. Unparalleled Service isn’t just a part of our mission statement at Seminole Gaming; it’s a commitment to each and every one of our current and future Guests.

JOB SUMMARY:

Under the direction of the Security Director, the incumbent is responsible for performing all applicable duties including but not limited to day-to-day supervision of the Security Supervisors, Security Officers and the Emergency Response Technicians (ERT), assigned investigations and report documentation.

ESSENTIAL JOB FUNCTIONS:

May include but are not limited to:

• Conduct self in accordance with all Gaming Commission Regulations and Seminole Tribe of Florida departmental policies and procedures.
• Prepare detailed incident and investigative reports in a clear and precise manner.
• Review all incident reports for accuracy submitted by security personnel.
• Communicate with guests and employees in a positive manner, both in oral and written form.
• Write incident reports and conduct investigations as assigned.
• Direct and delegate responsibilities to Supervisors, Officers and Emergency Response Technicians (ERT).
• Prepare daily work schedules.
• Evaluate team member job duties and responsibilities.
• Coordinate emergency situations.
• Coordinate and provide training when needed.

QUALIFICATIONS:

• High School Diploma/GED required, some college preferred.
• 1 - 3 years Security Officer experience or an equivalent combination of education and/or work experience.
• Excellent communication and time management skills.
• Must be able to communicate with guests and other Team Members in a positive manner.
• Must have the ability to use good judgment in intense situations.
• Must be able to interface effectively with property management staff, Seminole Police Department and other law enforcement officials.
• Must be able to promote an outgoing, friendly customer oriented personality at all times.
• Must provide adequate protection for the safety and assets of patrons, employees and the company.
• Must be computer literate and have proficient knowledge in Microsoft, Excel and Word.

WORK ENVIRONMENT:

• May be exposed to casino related environmental factors including, but not limited to: second hand smoke, excessive noise, and constant interaction with the general public.
• While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move 20 pounds or more. Specific vision abilities that may be required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.
• The work environment characteristics described here may be representative of those an employee encounters while performing the essential functions of this job.
• The Casino environment is hectic, fast-paced and often crowded and noisy.

CLOSING:

The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.

As part of Seminole Gaming’s employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to:

• Credit Check
• Criminal Background Check
• Drug Screen

For a listing of all opportunities at Seminole Gaming, please go to www.gotoworkhappy.com.  

Disclaimer
While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).