Shift Manager - Bake Bistro Hospitality, LLC
Southfield, MI 48075
About the Job
We are seeking a dedicated and energetic Shift Manager to join our team at Hidden Gem Restaurant. The Shift Manager will be responsible for overseeing restaurant operations during assigned shifts, ensuring high-quality service, and maintaining a positive working environment. The ideal candidate will have strong leadership skills, experience in the food service industry, and a passion for delivering excellent customer service.
Key Responsibilities:
Key Responsibilities:
- Supervise daily restaurant operations:
- Ensure smooth and efficient service during shifts.
- Lead and manage staff: Assign tasks, monitor performance, and provide training and support as needed.
- Ensure customer satisfaction: Address customer concerns, resolve complaints, and ensure a pleasant dining experience.
- Manage shift schedules: Ensure adequate staffing levels and proper break scheduling.
- Oversee food safety and hygiene: Enforce cleanliness and compliance with health and safety regulations.
- Handle cash and financial transactions: Manage cash registers, balance daily sales, and ensure accurate record-keeping.
- Coordinate with kitchen staff: Ensure timely and accurate food preparation and delivery to customers.
- Maintain inventory levels: Monitor supplies and food stock, reporting shortages to management.
- Problem-solving and decision-making: Respond to any operational challenges that arise during the shift.
Requirements:
- Experience: Previous experience in a supervisory role in the food service industry is preferred.
- Skills: Strong leadership, communication, and problem-solving skills.
- Customer Service: Commitment to providing exceptional customer experiences.
- Team-Oriented: Ability to work well with others and lead a team effectively.
- Time Management: Capable of managing multiple tasks and maintaining efficiency during peak hours.
- Flexibility: Willingness to work evenings, weekends, and holidays as needed.
Benefits:
- $15/$16 per hour pay
- Employee discounts on meals
- Opportunities for growth and advancement
Flexible scheduling
If you are a motivated leader with a passion for the restaurant industry, we encourage you to apply for the Shift Manager position at [Restaurant Name]. Join us and be part of a dynamic team dedicated to providing outstanding service and quality food.
To apply, please submit your resume and a brief cover letter outlining your experience.
Hidden Gem Restaurant is an equal opportunity employer.
Source : Bake Bistro Hospitality, LLC