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Position Overview

Turn your passion for helping others into a fulfilling career at one of New York City’s most respected disability services organizations.

Services for the UnderServed (S:US) is hiring Shift Supervisors to support people with intellectual/developmental disabilities in living their best life in a safe environment. Join our team to start your career in social services while learning from the best experts in the field.

The Shift Supervisor is responsible for ensuring that people supported have the support and resources necessary to live meaningful lives, and that they align with their needs and aspirations within their respective program and communities. He/she/they will monitor and ensure active adherence to the all plans for each person supported with intellectual/developmental disabilities.    The Shift Supervisor will ensure proper supports are in place and necessary resources are made available to Direct Support Professionals to ensure proper adherence to person supported scheduled of activities.  The Shift Supervisor serves as a role model to staff and people supported and will help to develop best practices to support both the person supported and Direct Support Professional. 

This opportunity is available at our program located 123rd Ave in Jamaica Queens . The salary is $18 per hour.

ESSENTIAL DUTIES & RESPONSIBILITIES:

Person Centered Planning

• Ensures that a person-centered focus is used to provide care and support by all staff who work within the program actively seeking out different approaches.

• Promotes the independence and self-determination of individuals, utilizing person-centered practices that focus on the individuals’ strengths and preferences while simultaneously addressing their needs.

• Promotes participation in activities of meaningful daily living, such as vocation, recreation, volunteerism, engagement.
• Ensures a positive climate that promotes respect and dignity for people supported.
• Provides opportunities for people support to personalize their environment, schedule and experiences in program.
• Supports the person’s independence, choice and outcomes.
• Provides prompt, efficient, and personalized support to meet requirements, requests, and concerns.

• Additional responsibilities as deemed necessary and appropriate by the Vice President of Day Services or designee.
• Supports the mission, vision, values of S:US.

Regulatory

• Provide habilitation services to each client as prescribed in their service plans (CFA, Individual Service plan, Habilitation plan).
• Responsible for overall functioning of the facility during the absence of the Program Director.
• In the absence of the Program Director, supervises and instructs all Direct Support Professionals on shift.        
• Responsible for people supported and agency funds and expenditures during shift (petty cash, recreation etc.).
• Ensures coverage of a shift when a Direct Support Professional is absent.

·       Acts as a functioning member of the staff, meeting the needs of the people supported

·       Responsible for the physical condition of the program including agency vehicles; ensuring that they are maintained in a safe and sanitary condition.

• Participates in staff meetings, supervisors’ workshops, interdisciplinary team (IDT) and committee meetings.
• Channels approved information pertaining to staff and agency to Program Specialists.
• Provides supervisory counseling and discipline to Direct Support Professionals as necessary
• Identifies facility needs and makes the relevant staff aware.
• Ensure optimal utilization of the resources available in order to achieve efficiencies. 

Quality Improvement

• Carries out policies and procedures of SUS, in accordance with OPWDD and other funding sources.
• Reports all incidents, ensuring consistent adherence to OPWDD and agency policies
• Assesses and monitors staff productivity on an ongoing basis.
• Responds appropriately to community, family and agency contacts.
• Maintains, develops and supports the person support to staff assignment
• Meets with Program Director on a regular basis to discuss pertinent shift and Direct Support Professional’s issues and successes.
• Monitors Direct Support Professional’s time sheets on an as-needed basis.
• Ensure fire drill completion on shift.

Qualifications

REQUIREMENTS

EDUCATION AND EXPERIENCE

·       High School Diploma or approved equivalent. 

·       Minimum of 2-3 years’ experience in Intellectual Disabilities/IDD or related field

·       Effective written and oral communication skills.

PREFERRED QUALIFICATIONS & SKILLS

• SCIP-R; CPR & First Aid is required.
• AMAP certification is required
  • Note: S:US will provide on-the-job training for such certifications.

Company Overview

Join a team of employees who cares about the wellbeing of others. We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individual potential and continuous quality improvement. S:US is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. S:US is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities, including allowance of the use of services animals. To request reasonable accommodation or if you believe such a request was improperly handled or denied, contact the Director of Recruitment.

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