Shipboard Workforce Planner (CCL) - Carnival Global Brand

We are seeking a Shipboard Workforce Planner!

This individual aligns the business plans with the workforce onboard. Create and analyze forecasts and other key performance indicators. Plan for shipboard staffing requirements based on historical trends, drivers, shrinkages, events, etc…The planner handles all inquiries in a timely manner, updates the system to maintain accuracy as needed and provides future assignments to returning crew members.

Essential Functions:

• Develop and drive workforce planning efforts that are aligned with long-term staffing objectives in support of business plan and operational needs.
• Creates and executes plans to optimize and/or improve scheduling efficiencies to meet business operations onboard. Understanding of supply chain and forecasting principles to determine future staffing needs and impact.
• Provide strategic recommendations to decision-makers in operations and HR on staffing needs and crew movement.
• Maintain crew personnel system with crew arrival confirmations; respond promptly to requests from team members, shipboard crew and Department Head inquiries.
• Prepares ad hoc reports and analysis as requested by department head
• Identifies course of action or makes recommendations relating to staffing deviations based on observations (Crew requests, Schedule Adjustments, Skill changes).

Qualifications:

• Bachelor's degree in Industrial Engineer, Business Administration or related field preferred.
• Minimum 1 year forecasting or scheduling experience. 2-3 years of Workforce Planning experience preferred
• Microsoft Office and PC proficiency (intermediate to advance level with Excel)
• Demand planning, Scheduling staff, Six Sigma, Green Belt, Workforce planning experience preferred
• Ability to think logically and creatively. Good interpersonal and organizational skills, detail oriented, responsible and reliable.
• Able to work independently as well as part of a team. Good planning and analytical skills.
• Excellent written and verbal communication skills, flexibility, team orientation, ability and willingness to learn, great customer service. Knowledge of crew management system and scheduling optimization system preferred.