Showroom Coordinator - Arizona Appliance & Home
Tucson, AZ 85705
About the Job
Overview:
Role and Responsibilities
The Showroom Coordinator will greet & qualify incoming customers, providing concierge-level service, while supporting sales team to deliver a world class customer experience.
- Follow and enable a culture where Arizona Appliance and Home’s values come to life.
- Manage and qualify incoming phone calls from customers, support staff & management
- Provides our sales team with customer and administrative support to increase sales, positive customer management and retention.
- Assist with preparing quotes, templates and reconciling purchase orders
- Assists with inputting builder orders into system to include using builder portals to extract information
- Assist with creating job specification packets and customer facing presentations
- Assist with taking customer deposits or final payments
- Attend product trainings and sales meetings. Know breadth of products and programming
- Triage incoming customer service and input information into customer service system
- Maintain sales rotation, tracking and daily/weekly logs
- Assist with event preparations, attend events as able
- Ensure showroom is organized and prepared for business
- Order & manage office supplies
Qualifications and Education Requirements
- High School Diploma
- Understanding of sales process and dynamics
- Microsoft Office Suite, Adaptable to working in multiple programs
- Experience with multi line phone system
Preferred Skills
- Commitment to excellent customer service, displaying positive & cheerful attitude
- Excellent verbal and written communication skills
- Organized, detail oriented, self-starter mentality
- Critical thinking and ability to multitask
What we offer:
Competitve pay, 401k, medical/dental/vision benefits, great employee discount, fun office days, paid time off and more!
Source : Arizona Appliance & Home