Showroom Sales Representative - NYC - F. Schumacher & Co.
New York, NY 10022
About the Job
ABOUT F. SCHUMACHER & Co.
F. Schumacher & Co., also known as FSCO, is the parent company of many brands within our portfolio. Our family‐owned company is synonymous with style, taste and innovation. Our collections are comprehensive, with an extraordinary range united by respect for classicism, an eye for the cutting edge, and an unparalleled level of quality. Schumacher designs and produces some of the most beautiful fabrics, wall coverings, trims, furniture, and accessories in the world. Our portfolio of products is broad, but they are united by a passion for design, a thirst for what’s next, an appreciation for what’s come before, and a drive to make things with enormous care and attention to detail. Schumacher has a myriad of showrooms in the United States and internationally, as well as a best-in-class website. But don’t be fooled! While we celebrate our storied heritage, we operate like a 134-year‐old startup. Our talented team is innovative and dynamic, and our culture is progressive and fun. In order continue our success; we are always looking for talented people that fit.
F. Schumacher & Co.is America’s leading name for designing and distributing fabric, wall covering, floor covering, and furnishings. We are as equally passionate about being a style leader as we are about being on the forefront of technology, constantly pushing boundaries and striving for excellence. We are driven by a shared belief that design has the ability to transform our lives: It can challenge convention, bring a unique point of view into the world, and it leaves a lasting mark.
The Showroom Sales Representative plays a crucial role in our goal of beautiful selling to a community and is the face of the client experience.
- Culture: In our company, you’re judged by your ideas and results, not by your experience or title. So, we encourage you to be thoughtful, casual, and to speak your mind.
- Development: We strive every day to develop you and your colleagues for what we believe is a challenging and supportive business environment.
- Teamwork: We believe that success and efficiency can only be a product of collaboration. At FSCO, working together is the rule, not the exception.
- Innovation: We have achieved success and longevity through innovation. And we encourage experimentation and rule breaking. Mistakes? Those are things we embrace, talk about and learn from.
- Life balance: Focused, productive time is more important than long hours. We believe in having enough time to be happy both in the office and out of it.
Showroom Sales Representative Will:
- Enter, track, and follow up on all client orders
- Analyze the territory and identify growth opportunities for existing and new accounts
- Engage with new interior designers and maintain relationships with existing interior design clientele
- Place and follow up on customer orders; work with internal Support Teams to troubleshoot client issues and ensure high levels of customer satisfaction
- Keep showroom accounts up-to-date on new product and offerings through a targeted outreach strategy.
- Partner with clients to explore and identify all needs within each project.
- Expand your working knowledge of our Schumacher collections to become a trusted expert through product knowledge
- Build a strong customer following and fellowship through consistent delivery of the highest quality product and client service.
- Utilize and expand Schumacher’s presence through online and digital channels (social media, etc.).
- Partner closely with a Schumacher Account Executive to ensure client and sales success
- Maximize sales of all luxury brands and product categories in the geographic territory including fabric, wall covering and furniture
- Keep all accounts up to date on new products and offerings through targeted mailings, telephone calls, emails, etc.
- Establish the Schumacher brand and presence in the Virginia territory and the surrounding areas
Beautiful
- Exhibit product expertise and the ability to advise clients on all parts of their project.
- Inspire customers with new ideas, schemes, install shots, and brand marketing.
- Always provide the best possible customer service while enhancing the Schumacher mission to offer the highest quality product and service standards in the luxury market.
Selling
- Place and follow up on customer orders; work with internal Finance and Sales Support Teams to troubleshoot client issues and ensure client success.
- Utilize client outreach, sales techniques, cross-selling, and sales reports to develop and implement a sales strategy and help reach the overall sales goal.
- Leverage the Schumacher sales and reporting tools to manage client order status and increase territory sales.
- Keep showroom accounts up to date on new product and offerings through a targeted outreach strategy.
- Partner with clients to explore and identify all needs within each project.
- Expand your working knowledge of our Schumacher collections to become a trusted expert through product knowledge.
- Maximize sales of all luxury brands and product categories in the geographic territory including fabric, wall covering and furniture.
- Strategically establish, develop, and grow existing and new business in the residential market.
- Analyze the territory and identify growth opportunities for existing and new accounts.
- Maintain thorough and up-to-date knowledge of all product categories, including pricing, industry competition and trends.
- Prepare comprehensive proposals specific to the client-customer needs for successful closure.
Community
- Collaborate with the showroom team to maximize sales across all product categories to achieve individual and team sales goals
- Build a strong customer followership and fellowship through consistent delivery of the
- highest quality product and client service.
