Shuttle Driver - Omni Hotels & Resorts

Location

Mount Washington Hotel

As grand as the history behind it, the Omni Mount Washington Hotel, located in Bretton Woods, New Hampshire, is gracious in ambiance and generous in amenities. A favorite New England retreat of presidents, poets and celebrities, the hotel delights every sense with enchanting music, refined dining and luxurious décor.Omni Mount Washington Resorts associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. The Omni Mount Washington Resort is committed to serve our associates and nurture their growth. We embody a culture of respect, gratitude and empowerment each day. If you are a friendly, motivated person, with a passion to serve others, the Omni Mount Washington Resort may be your perfect match.

Job Description

Become a Shuttle Driver and provide exceptional transportation services by driving guests to designated destinations in a timely and safe manner. With commercial driving expertise, greet guests warmly, maintain vehicle cleanliness, and ensure adherence to safety protocols, contributing to a memorable guest experience. Additionally, assist with front entrance upkeep, emergency procedures, and familiarity with hotel amenities to uphold high service standards.

Our  team members enjoy a wealth of benefits and perks, including:

• Comprehensive healthcare coverage with options for medical, dental, and vision plans.
• Paid time off for relaxation and rejuvenation.
• Financial security through a 401(K) matching plan and pre-tax Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA).
• A great voluntary benefits program that includes: critical illness, hospital indemnity, and accident coverage, life and AD&D insurance, legal services, and identity theft protection, access to whole life insurance, telemedicine, and pet insurance.
• Complementary Golf, Skiing and Riding.
• Discounts on dining, retail, and spa services, as well as savings on ski, golf rentals, and other activities.
• Support services including an Employee Assistance Program (EAP), TravelConnect for emergencies while traveling, and adoption services.

Join us and thrive in an environment where your well-being is valued and supported.

Responsibilities

• Drive Shuttle bus vehicle to and from designated destinations in a timely manner
• Apply knowledge of commercial driving and skills in maneuvering vehicle at varying speed in difficult situations, such as inclement weather and heavy traffic
• Greet guests and provide on boarding assistance
• Ensure cleanliness of town car vehicle; including interior and exterior
• Inspect vehicle daily and report any damage or safety concerns immediately to management
• Maintain accurate log of vehicle maintenance
• Report any safety concern immediately to management
• Maintain accurate log of services rendered
• Create memorable experience during transportation service
• Maintain 4-Star/4-Diamond standards of guest service.
• Accept other special duties as requested by management.
• Assist in keeping front entrance clean and tidy
• Understand all emergency procedures
• Understand all amenities and services offered at the Hotel and local area
• Understand all Moments of Service scenarios

Qualifications

• Valid Class D License required
• Customer Service Oriented
• Must pass pre-employment drug screen
• Outgoing, friendly personality
• Flexible schedule; including days, nights, weekends, and holidays
• Ability to lift 50 lbs.
• Ability to sit or stand for long periods of time
• Ability to bend in order to lift heavy items