Shuttle Driver (Overnight, Part-Time) - Westin Portland Harborview
Portland, ME 04101
About the Job
Join the Westin Family Today!
Primary responsibilities include: driving guests to designated locations, assisting guests with luggage, maintaining vehicle cleanliness, and concierge duties during the overnight hours. Shuttle Drivers must have strong analytical and navigation skills with the ability to coordinate multiple pick-ups and drop-offs on a schedule under continuously changing circumstances. Drive the shuttle according to scheduled runs and/or as needed for guests and accommodate guests during their stay in an attentive, courteous, and efficient manner.
Responsibilities:QUALIFICATIONS:
- High School diploma or equivalent required and/or experience in a hotel or a related field preferred.
- Must have a valid driver's license for the applicable state.
- Minimum of one year driving experience
- Must have an acceptable MVR (Motor Vehicle Driving Record)
- Must be able to convey information and ideas clearly.
- Must be able to evaluate and select among alternative courses of action quickly and accurately.
- Must maintain composure and objectivity under pressure.
JOB RESPONSIBILITIES:
- Approach all encounters with guests and employees in a friendly service oriented manner.
- Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel.
- Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards)
- Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
- Greet guests’ in a pleasant manner.
- Load and unload luggage carts.
- Load and unload van with luggage.
- Escort guests to rooms upon request.
- Check/store luggage for arrivals and departures using luggage tags.
- Open and close cab doors for arriving and departing guests.
- Deliver messages to meeting rooms.
- Maintain current listing of local and area attractions special events and activities.
- Maintain list of local transportation guides churches sport arenas etc.
- Provide information maps and directions as required.
- Ensure lobby reader board is correct.
- Maintain cleanliness of motor entrance front door and lobby area.
- Deliver flowers packages and messages to guest rooms.
- Complete room changes.
- Maintain cleanliness of van interior and exterior.
- Drive van as per scheduled runs.
- Answer console to assist guest services agents.
- Show guest rooms and suites as needed and emphasize company amenities.
- Other duties as required.
The Westin Portland Harborview provides travelers a perfect vantage point to explore Maine's largest city. Originally opened in 1927 as the Eastland Park Hotel, this historic hotel has been immaculately restored. Visitors can take a short walk to discover the Old Port and some of the best restaurants, retail shops, museums and artistic venues in Maine. Guests will leave feeling better than when they arrived when they stay over in our plush rooms and suites. Each of the guest rooms feature a stunning view of downtown, the harbor or Casco Bay. Guests can enjoy a thoroughly satisfying night's sleep in a Westin Heavenly® Bed. They can re-energize in our state-of-the-art Westin WORKOUT® Fitness Studio or relax with a massage, manicure and more at Artné Spa. We offer on-site dining, including the timelessly chic Top of the East rooftop restaurant with panoramic views. Weddings and meetings thrive here with nearly 15,000 square feet of event space and a spectacular grand ballroom.
As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.
Benefits:After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
- Now offering Daily Pay! Ask your Recruiter for more details
- Medical, Dental, and Vision Coverage
- Short-Term and Long-Term Disability Income
- Term Life and AD&D Insurance
- Paid Time Off
- Employee Assistance Program
- 401k Retirement Plan
