Sickle Cell Community Liaison I - WEST COAST at Novo Nordisk

About the Department

The Strategy & Rare Disease (STARS) organization drives the long-term strategic direction of Novo Nordisk Inc. (NNI)/North America Operations (NAO) and leads all US commercial efforts for Novo Nordisk’s Rare Disease portfolio. The mandate of STARS is to facilitate the development and to coordinate the execution of the long-term strategy, defining a sustainable business model in US beyond a 5-year time horizon. This department serves as the insiders of the US market when informing and help shaping upstream decisions around future investments and assets. The Rare Disease portfolio includes products in the hemophilia and growth disorders therapeutic areas, new products in the pipeline, and products acquired through business development efforts in existing and new areas. The STARS team collaborates and partners with groups across NAO, Research & Early Development, Development, innovation hubs across NN, other affiliates, and global. We’re looking for individuals who are enterprise thinkers, inclusive leaders, and strong collaborators, as we embark on shaping our future.

The Position

The Novo Nordisk Sickle Cell Community Liaison (SCCL) is a field-based, community-facing colleague who serves as the center of coordination for patient-related activities across the community and Novo Nordisk, Inc. (NNI). Their role is to engage with patients and caregivers, educate on disease state, NNI products (once available) and support offerings, and activate patients and caregivers in their own care. This is accomplished by engaging with patients and caregivers one-on-one and at community events. The Sickle Cell Community Liaison (SC CL) is expected to possess a high level of clinical and customer knowledge, have experience with headquarter protocols, and possess drive and spirit to engage the sickle cell community.

Relationship

The Sickle Cell Community Liaison is an individual contributor and reports directly to the Sickle Cell Community Liaison Leader. As a member of the Sickle Cell team, the SC CL will serve as a liaison to provide timely insights to sales, marketing, market access, patient support, public affairs and medical regarding market trends and competitive intelligence to inform new strategies and tactics that will meet the needs of the community. Externally, the Sickle Cell Community Liaison is responsible for owning relationships with patients, caregivers, local community-based organizations and specialty pharmacy representatives.

Essential Functions

• Education and Patient Engagement
• The SC CL serves as a single point of contact to build relationships with patients, caregivers, community-based patient organizations, patient advocacy groups, and specialty pharmacy representatives
• Engage patients and caregivers in education related to disease state, NNI products (once available), wellness, lifestyle, and NNI patient services
• Educate patients and caregivers so that they can take action in their own care resulting in patient driven demand for NNI products (once available)
• SC CLs are responsible for identifying key opportunities to educate on the importance of shared decision making and optimizing care
• The SC CL will provide education through one-on-one patient and caregiver meetings, small group meetings, patient conferences, local community-based organization events, and other community opportunities

• Patient Advocacy
• The SC CL will seek to understand local, state, and national healthcare issues impacting the Sickle Cell Community and align to the NNI Government Affairs team to inform, support and collaborate, where appropriate
• Proactively work to continually deepen NNIs relationship with state and local advocacy organizations and other non-traditional organization that supports people living with Sickle Cell Disease
• Coordinate policy initiatives with Government Affairs
• Territory Management and Planning
• The SC CL will develop, maintain, and execute a strategic business plan to effectively cover their territory and engage with patients, community, and specialty pharmacy representatives to educate on NNI brands (once available), and other educational offerings for the community
• Represent NNI while planning and conducting meetings with community-based organizations with the goal of educating on disease state, NNI products (once available), wellness, lifestyle, and NNI patient services
• Educate patients and caregivers so that they can take action in their own care resulting in patient driven demand for NNI products (once available)
• Lead planning, execution, and pull-through of speaker programs for the education of patients and caregivers
• Important behaviors leading to success include collaboration, communication skills, and relationship building
• Manage discretionary budget, field travel, and utilization of resources for maximum impact on territory performance
• All activities are executed in close collaboration with leadership, legal, and compliance to ensure that they are implemented to meet NNI Way and comply with relevant regulations and policies

Physical Requirements

50-75% overnight travel including working evening and weekend events. Driver must maintain a valid driver’s license. Must be in good standing by not exceeding the Novo Nordisk points threshold assigned based on review of Motor Vehicle Records.

Qualifications

• A Bachelors degree required, scientific degree preferred
• Minimum of 3 years relevant experience required. Relevant experience may include sickle cell disease healthcare, advocacy, non-profit community-based organization leadership, business-to-business sales, or pharmaceutical sales experience
• Pharmaceutical Sales or Specialty Pharmacy experience preferred
• Ability to demonstrate fluent or high-level proficiency in Spanish; in both oral and written communication preferred

The base compensation range for this position is $80,670 to $141,170. Base compensation is determined based on a number of factors. This position is also eligible for a company bonus based on individual and company performance.  
 
Novo Nordisk offers long-term incentive compensation and or company vehicles depending on the position's level or other company factors.  
 
Employees are also eligible to participate in Company employee benefit programs including medical, dental and vision coverage; life insurance; disability insurance; 401(k) savings plan; flexible spending accounts; employee assistance program; tuition reimbursement program; and voluntary benefits such as group legal, critical illness, identity theft protection, pet insurance and auto/home insurance. The Company also offers time off pursuant to its sick time policy, flex-able vacation policy, and parental leave policy. 

We commit to an inclusive recruitment process and equality of opportunity for all our job applicants.

At Novo Nordisk we recognize that it is no longer good enough to aspire to be the best company in the world. We need to aspire to be the best company for the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds and cultures. We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve and communities we operate in. Together, we’re life changing.

Novo Nordisk is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, protected veteran status or any other characteristic protected by local, state or federal laws, rules or regulations.

If you are interested in applying to Novo Nordisk and need special assistance or an accommodation to apply, please call us at 1-855-411-5290. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.