Simulation Center Technician - Boston Medical Center

POSITION SUMMARY:

Under the direction of the Simulation Center Manager, the incumbent will provide technical support to the Human Patient Simulator Laboratory for all simulation operations, including preparation, maintenance and repair of computerized mannequins (software and hardware), task trainers and related multimedia peripherals. Assists with coordination of training, simulation scenarios and scheduling for students and faculty.

Position: Simulation Center Technician

Department: Solomont Center

Schedule: Full Time

ESSENTIAL DUTIES/RESPONSIBILITIES:

• Serve as simulator operator by programming, testing and running scenarios with faculty instructors, assuring that the facility and equipment are set up for teaching sessions.
• Acquire and install digital audiovisual hardware and software systems to record simulated sessions with subsequent editing and transfer into an archival format for analysis.
• Provide technical support for computer based multimedia systems and their components, including operation of digital cameras, video cameras, audio/video mixer, digital/analog converter, monitors, LCD projectors, anesthesia machines and other equipment.
• Support the use of digital media and web stream creation for educational and professional distribution, distribute content and back up data, and provide advanced troubleshooting.
• Understand the use and operation of different simulator technologies ranging from anatomic models and task trainers to screen-based simulations to full body patient simulators and virtual reality surgical simulators.
• Maintain proficiency in existing and emerging technologies, including basic theory, design and implementation.
• Maintain an educational setting to support competency and performance training for personnel providing medical care.
• Assist Facilitators in operating simulator-based clinical education of trainees. Assist students and faculty with preparing for and conducting simulation-based learning experiences.
• Participate in technical training as necessary; attend conferences to stay current with simulation technology.
• Conduct routine equipment maintenance, inventory updates and equipment purchases.
• Install software and hardware upgrades and maintain functionality of manikin components as directed by manufacturers support.
• Interface with the equipment manufacturers regarding equipment troubleshooting and systems problems; maintain record of repairs.
• Responsible for simulator program marketing and information management, including brochure and website development and maintenance.
• Create innovative ideas, evaluate new equipment, and identify opportunities for technology improvement and integration into healthcare education.
• Assist faculty and other Simulation Center staff in the operational aspects of simulation.
• Communicate in a positive, professional manner with faculty instructors, students and other users of the Simulation Center.
• Evaluate students and provides developmental feedback. Exercise sound judgment and oversight to ensure integrity and compliance with accepted techniques in all activities and communications.

JOB REQUIREMENTS

EDUCATION:

• Technical diploma or Associate degree in technology or health related field is required.
• Bachelor's degree preferred.

CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED:

• None

EXPERIENCE:

• At least one year experience working with patient simulation services, technologies and applications, computer hardware equipment and software applications relevant to simulator functions.
• CHSOS and/ or CHSE Certification strongly preferred

KNOWLEDGE & SKILLS:

• Knowledge of patient simulation services, technologies and applications, computer hardware equipment and software applications relevant to simulator functions.
• Knowledge of audio/video equipment and software for recording, duplication, mixing and editing.
• Proficiency in MS software applications including MS Outlook, Word, Excel and PowerPoint, Internet, and database use.
• Ability to learn new software and hardware quickly and independently.
• Ability to express technical information clearly and simply to non-technical persons.
• Ability to assess, troubleshoot and fix equipment failures in a timely fashion.
• Ability to work well under pressure, set priorities and make critical decisions.
• Ability to maintain confidentiality regarding job assignments and sensitive issues.
• Ability to work with internal and external individuals from different disciplines and different levels of training.
• Strong written and verbal communication skills.
• Self-motivated and require little to no supervision with the ability to work as a team member.
• Flexibility and adaptability in dynamic environment; able to work evening/weekends.
• Work requires occasional heavy physical lifting of equipment and management/utilization of advanced medical devices.

Req id: 25944