Site Manager - Headlands Research
El Paso, TX
About the Job
Headlands Research is dedicated to enhancing clinical trial delivery within our communities. As a leading network of advanced clinical trial sites, we leverage cutting-edge technology and exceptional support services to broaden outreach and participation. Founded in 2018, our rapidly growing company currently operates 18 sites across the US and Canada, with plans for further expansion.
Our newest de novo site is projected to be completed by end of this year. The projected start for this role would likely be beginning of 2025. While we are not looking to immediately hire, we would like for anyone with interest to apply so that conversations can be had for when we are ready to hire.
The Role
Headlands Research is looking for a motivated and experienced Senior Clinical Research Coordinator seeking career growth into a Site Manager role. The ideal candidate has 5+ years of experience as a delegated CRC for clinical research trials and has an interest in a working manager role, performing as the delegated CRC as we begin to build our new site location in El Paso, TX by end of Q4. The Site Manager is responsible for supporting the site operations management team with coordination of activities such as site visits and calls, tracking and reporting on patient trial matches, managing study portals, site qualification reports, regulatory document management, and contract execution. Professionals in this role actively participate in outstanding patient care, customer service and accept responsibility for developing and maintaining mutually respectful relationships.
Type: Full-time
Schedule: Monday through Friday, traditional business hours
Location: Onsite (no opportunities for remote or hybrid) in El Paso, TX (location TBD)
Expected Timeframe: Projected end of Q4 this year or beginning of Q1 2025.
- Manage and document communications with multiple external stakeholders for each study such as pharmaceutical companies, CROs, sites, and related study vendors.
- Assist in designing, implementing, trouble-shooting, and maintaining tracking systems, processes, and reports to support patient matching and rapid site activation.
- Maintain QA and tracking systems, ensuring accurate completion of all activities required to start and run a clinical trial.
- Assist with writing, revising, and formatting documents (e.g. work flows, marketing materials, manuals, checklists, etc.).
- Serve as a central resource to support and coordinate all site operations activities and use that knowledge to improve processes and contribute to product development.
- Interface with internal teams specializing in business development, patient matching, pathology, informatics, data structuring, software engineering, and others to create, iterate and refine innovations quickly.
- Continuously learn, develop and wear different hats as business needs evolve.
- Maintain compliance with all company policies, procedures, regulatory bodies, ethics boards.
Qualifications:
- Bachelor’s degree preferred
- Experience successfully managing direct reports
- 5+ years of experience as a delegated CRC on clinical research trials
- Well-versed with problem solving at the site level in all aspects of clinical trial conduction
- Proven track record of setting and achieving high personal standards of performance
- Flexible and adaptable with attention to detail; ability to work independently in a deadline-driven, fast-paced environment
- Excellent organizational and time management skills
- Excellent oral communication skills
- Strong critical thinking skills
- Strong ability to multitask
- Strong computer skills
- Excellent interpersonal and customer service skills