SITE MERCHANDISER - Sally Beauty Holdings

Overview

Digital Site Merchandiser

Essential Function 

This position is responsible for understanding and analyzing the key drivers of performance of assigned categories on cosmoprofbeauty.com You will own the relationship with assistant buyers/buyers across multiple departments in efforts to drive assortment, inventory investment, promotions, and profitability analytics. The goal being, to identify, recommend, and execute strategies to achieve ecomm KPI goals. This position will analyze and leverage customer information and behaviors to prioritize the most critical actions necessary to improve the customer research/shopping experience. Ultimately these improvements will result in improved customer and associate satisfaction, increased traffic and sales, and improved conversion.

“At Sally Beauty Holdings, we find beauty in diversity.  Our inclusivity and self-expression are what fuel our innovation and growth. You are welcome here, and you can thrive here. We find beauty in YOU. Join us.”

We offer a competitive salary and outstanding benefits package that includes medical, dental, vision, life Insurance, paid vacation and sick days, paid holidays, tuition reimbursement and 401(k) with company match. In addition, associates of SBH may take advantage of our in house salon with complementary services and a varied selection of food options at our corporate campus. Also, featured at our corporate campus, is both a Sally Beauty and CosmoProf Professional onsite store, where associates enjoy a great merchandise discount!

Primary Duties 

Translates the in-store category and overall e-Commerce strategy and incorporates into the online experience, including the visual display of the category pages and category-specific taxonomy, navigation, and search experience. Define timely and relevant merchandising strategy by leveraging product performance reporting, industry expertise, and trend awareness coupled with insights and recommendations from Manager/Director.

Recommends changes of category online strategies to leadership on weekly, monthly, or quarterly basis based on results of site analytics & promotional reviews.

Proof monthly site content and CRM/marketing campaigns by providing links to optimize customer journey and conversion. Participate in marketing brief process to ensure assigned category objectives are being met.

Responsible for reviewing site by ensuring all SKU's are set up accurately with a “complete" status for online in cosmorprofbeauty.com, within slated time frames, including naming convention, product attributes, product categorization, key words, SEO Support.

Develop relationships with cross-functional partners to address ad-hoc site and account issues.

Knowledge, Skills and Abilities 

• Bachelor's degree and related experience

• 2-5 years related ecommerce experience with a multi-channel retailer.

• Demandware, Excel

• This position requires the individual to have excellent attention to detail and be customer centric oriented as well as interactive both within the department as well as cross functional with Merchandising, Marketing, Digital, P&A.

#LI-Hybrid

Competencies / Attributes 

• Detail oriented/Well Organized 

• Communication, proofreading and people skills a must 

• Ability to work in a fast paced, deadline driven environment

• Self-motivated

• Ability to be flexible with project timelines

• Strong problem-solving skills with a bias for action and enthusiasm to learn and improve business 

Nature and Extent of Direct or Indirect Controls Exercised by the Supervisor

   Task Level High Departmental/Division Level High

    Project Level High Consultative Level High

The amount of discretion or freedom this position has

   Strict Adherence to Guidelines

   Interprets and Adapts Guidelines

   Develops and Implements Guidelines

Working Conditions /Physical Requirements 

The work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, meeting and training rooms, retail stores, and residences or commercial vehicles, e.g., use of safe work practices with office equipment, avoidance of trips and falls, observance of fire regulations and traffic signals, etc. The work area is adequately lighted, heated, and ventilated.

Physical Demands Check each factor or condition, which applies regularly and/or routinely to this position. 

The work is sedentary.  Typically, the employee may sit comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items such as papers, files, books, small parts; using a keyboard, driving an automobile, etc. No special physical demands are required to perform the work.