Site Merchandising Manager, Exotics - Chewy

Our Opportunity:

Chewy is looking for a Site Merchandising Manager to join our Exotics team, based in Bellevue, WA or Boston, MA. This is an exciting opportunity building the shopping experience for our quickly growing Exotics category. In this role you will be responsible for understanding customer shopping behavior, developing merchandising strategies for our core shopping aisles, and building transparency for Exotics in top-of-funnel pages. You will iteratively test and learn to continuously optimize the site experience for our customer. You like to partner with cross-functional collaborators to translate business priorities into onsite merchandising or product strategies. You are a critical thinker, organized, and able to handle ambiguity.                                        

What You'll Do:

• Own onsite merchandising for areas of Chewy you handle
• Build an outstanding site experience for customers
• Drive segment targeting and scalable content placement
• Use web analytics and data to guide ongoing site experience improvements and content optimizations that drive awareness and engagement with Chewy products and service programs
• Drive continuous learning and onsite experience excellence through iterative content experimentation

What You'll Need:

• College degree in business-related field
• 4+ years' work experience, with 2+ years in E-commerce and content management
• Strong written and verbal communication skills
• Ability to work with cross-functionally collaborators
• Demonstrate a data-driven approach to problem solving and prioritization
• Exotics experience preferred

Bonus:

• Experience in E-commerce back-end operations and Google Analytics
• Familiarity with SQL

Hub Location & Work Arrangement:

• Hubs: Bellevue, WA or Boston, MA only
• Hybrid Model: 2+ days in hub location per week
• Remote: NOT an option for this role