Site Operations Manager - Bertrandt

The Site Operations Manager will serve as the primary contact for all onsite facility-related matters ensuring that the site operations are managed efficiently and effectively.

•Responsible for the site operations of the Sunnyvale HQ and other locations as directed by the Head of Workplace Services.
•Oversee facility service provider and daily tasks related to fulfilling maintenance and service requests.
•Manages the annual budget and financial reporting to the business, management, and finance teams.
•Drives cost efficiency improvement initiatives.
•Develop and maintain relationships with leadership and stakeholders to ensure high level of customer service.
•Manages the review and approval process with leadership and stakeholders to ensure appropriate approvals of all design work from programming through final construction documents and related field changes and changes in scope.
•Maintains communication on a regular and timely basis with leadership and stakeholders regarding site-related work and projects on status, open issues, and action items.
•Lead restacks, consolidation, relocation and building TI projects.
•Manages project scope and programming, describing the objectives physical requirements, parameters, and constraints of the project, including not only the user’s functional needs but also the business needs including operation, maintenance, energy efficiency, safety and quality standards.
•Collaborate with stakeholders and shared services team members. This includes their region and other locations.
•Manages CapEx projects and coordinates annual CapEx asset inventory.
•Responsible for space planning and moves/adds/changes using space planning and/or CAD software tools.
•Manage on-site vendors for café operations, amenity programs, security, and other facility-related services.
•Provide support and guidance for construction projects and special facility requests by the business.
•Maintain and align Real Estate Database and portfolio, ensure compliance with lease agreements.
•Has oversight of Landlord/Property Management relationship.
•Acts as a point of escalation in managing building emergencies.
•Support local SHE (Safety, Health, Environmental) with site specific topics, environmental programs, emergency response and security initiatives as needed.
•Ensure compliance with safety, health and environment regulations
•Support the Security Specialist with audits, access system and inspections.
•Other duties as required.

Education & Experience:
- Minimum level of education required and required field of study:
Bachelor’s Degree in Business or Engineering

Combination of Degree and Years of experience acceptable (minimum):
Bachelors + 5 yrs / Masters + 3 yrs / PhD
- Physical requirements of this position:
Physical demands may require extensive walking and lifting and carrying of small items

- Minimum skills required:

- Minimum 5 years of experience required

•Excellent verbal and written communication skills for interacting with leadership, staff, and vendors.
• Strong focus on providing excellent service to internal and external stakeholders
• Exceptional interpersonal skills with a strong customer service mindset
•Strong analytical and problem-solving skills to address operational challenges
• Ability to adapt to changing circumstances and handle multiple tasks simultaneously
• Proficiency in managing budgets and financial planning for facility operations
• Familiarity with facility management software and other relevant technologies.
• Strong knowledge of facility operations, maintenance and management
• Experience in planning, executing, and overseeing projects to ensure timely and successful completion.
• Understanding of safety and environmental regulations and compliance requirements related to workplace safety and facility management.
•Ability to work with diverse cultures

Preferred Qualifications:
• Facility Management experience
• Project Management experience
• AutoCAD and space planning a plus
• OSHA, CAL/OSHA Training Certificate a plus
• Expert level MS Office Suite ability

Bertrandt US, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.