Site Reliability Engineer - Instabase

At Instabase, were passionate about democratizing access to cutting-edge AI innovation to enable any organization to solve previously unsolvable unstructured data problems in their industry.  With customers representing some of the largest and most complex organizations in the world, and investors like Greylock, Andreessen Horowitz, and Index Ventures, our market opportunity is near infinite.

Instabase offers a consumption-based pricing model where customers can pay only for what they use, aligning directly with the value our products deliver. It empowers our clients to explore our AI Hub platform features extensively, enabling them to uncover crucial business insights. This customer-centric model allows Instabase to glean insights from diverse use cases and behaviors, ensuring we deliver top-tier solutions that provide unmatched advantages for everyday business operations.

With offices in San Francisco, New York, London and Bengaluru, Instabase is a truly global company. We are people-first, and weve built a fearlessly experimental, endlessly curious, customer obsessed team who work together and help organizations around the world turn their unstructured data into insights instantly.

Our Site Reliability and Platform Engineering team combines the Software Engineering & Systems Engineering to build scalable, distributed, fault-tolerant systems. The team keeps a watchful eye on the System Performance, Capacity and Failure modes to ensure high availability, and ability to grow.

What you’ll do:

• Set the technical direction for your team and work with multifunctional partners to deliver on your work

• Develop and execute against both short and long-term roadmaps, making effective tradeoffs between business impact, user experience, and a high-quality technical foundation

• Managing cloud infrastructure and deployment automation

• Supporting production systems to guarantee uptime and reliability

• Overseeing vulnerability management and facilitating remediation

• Maintaining build and CI/CD infrastructure

• Implementing developer productivity tools

• Improving release management through improvements to process and tooling

About you:

• Extensive Industry Experience: 7+ years of demonstrated experience in Site Reliability Engineering (SRE), Software Engineering (SWE), or Production Engineering roles. Ability to set technical and cultural standards for engineers

• Educational Background: Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field or equivalent.

• SaaS Production Systems: Proven experience managing and sustaining SaaS production environments to ensure optimal performance and security.

• Cloud Providers: Hands-on experience with major cloud providers like AWS and Azure.

• Containerization: Proficiency with containerization tools such as Docker.

• Container Orchestration: Strong expertise with container orchestration platforms, particularly Kubernetes.

• Release Management: Experience in overseeing and managing software release processes to ensure smooth and reliable delivery.

• Engineering Mindset: Apply a systematic, engineering-oriented approach to solving platform and production issues. Strong problem-solving abilities and a passion for automation.