Site Reliabilty Administrator - HealthStream, Inc
Nashville, TN 37201
About the Job
What does our values-based culture offer you?
- A collaborative work environment
- A mission-oriented mindset
- Work-from-home flexibility
- A chance to grow your career
All our HealthStreamers share a common vision: to improve the quality of healthcare by developing the people who deliver care. For over 30 years, we have remained committed to providing effective solutions through innovation and constant growth. Today, we offer a unified suite of products to streamline scheduling, credentialing, training and learning management, workforce development, and other key areas in the healthcare industry. We provide recurring value and, as a HealthStreamer, you will be at the forefront of healthcare technology innovation!
We offer work-from-home flexibility as part of our hybrid workplace policy. Our three Resource Centers (located in Nashville, TN; Boulder, CO; and San Diego, CA) are available for scheduled in-person events or assigned workspaces for those who want to work in the office. Remote team members also have access to flexible space scheduling for occasional use.
We encourage collaboration and commit to growth for our entire team. Our thriving culture allows our team members to continuously solve big problems, and we value these contributions. If you want to work for a company committed to its values and vision, HealthStream is the place for you!
We make sure patients receive competent care from qualified people. As a HealthStream team member, you would help this vision come to life. We pride ourselves on being a community where you can both build your career and take time away to fulfill your life goals and commitments.
Job Description
Your Role As a HealthStreamer
Position Summary
Work in a team with other Site Reliability Administrators to provide operational support to on premise and cloud infrastructure for the various HealthStream applications.
Essential Duties and Responsibilities
You will be responsible for adhering to all HeathStream security policies, procedures, and assigned training.
- Participate in mentoring and developing the team of admins
- Complete administrative tasks with on premise servers, server clusters, backups, storage, and virtualization environments
- Complete administrative tasks on IaaS and PaaS cloud assets
- Complete support requests created by internal departments
- Collaborate to improve automation of workflows, infrastructure, code testing and deployment
- Troubleshooting automations for repair by Engineers
- Identify systems that can benefit from automation, monitoring and infrastructure-as-code and develop and scale products and services accordingly
- Assist in the companies' transition into a true DevOps environment
- Participate in on-call rotation for support
Qualifications
What You Will Need to be Successful
Education, Experience and Knowledge Required
- Minimum 4+ years' experience in a IT environment
Skills and Abilities Required
- Core Windows administration
- Ability to complete basic tasks in VMWare
- Working knowledge of maintaining and troubleshooting common web applications
- Working knowledge of IP networking, DNS, and load balancing
- Think creatively, learn dynamically and solve problems effectively
- Automation advocate - you truly believe in removing operation load with software
- Communicate effectively, including writing, listening, and speaking
- Perform effective time management
- Self-motivate and work efficiently with limited supervision
Benefits
HealthStream offers a comprehensive benefits package to eligible employees, including:
- Medical, Dental and Vision insurance
- Paid Time Off
- Parental Leave
- 401k and Roth
- Flexible Spending Account
- Health Savings Account
- Life Insurance
- Short- and Long-Term Disability
- Medical Bridge Insurance
- Critical Illness Insurance
- Accident Insurance
- Identity Protection
- Legal Protection
- Pet Insurance
- Employee Assistance Program
- Fitness Reimbursement
If you have a passion for improving healthcare outcomes and empowering healthcare workers, come join the HealthStream team! We hope you join us and be a HealthStreamer!