Site Supervisor (Full-time) - Multi-Specialty Clinic (Boulder, CO) - Boulder Medical Center

Do you enjoy working with friendly and helpful people in a positive work environment? Are you ready to embrace a career that offers a variety of learning opportunities? Are you looking to make a positive impact on peoples' lives in our community?

Consider a career at Boulder Medical Center (BMC). We are 100% privately owned and Physician operated, we provide care in over 20 different specialties, have 90+ providers practicing today, we employ 325+ Healthcare Professionals, and we have locations through-out Boulder County, CO.

Summary:

Boulder Medical Center (BMC) is currently seeking Site supervisor candidates to join our Operations team! This position works full-time 40 hours per week, Monday - Friday at our Foothills location in Boulder, CO.

Job Perks:

• Full-time employees are eligible for medical / dental / vision, flexible spending, company-paid life insurance and Short Term Disability (STD) as well as several voluntary benefit options, RTD EcoPass, 401(k), Paid Time Off (PTO) and six (6) paid holidays annually.
• Part-time employees are eligible for medical / dental / vision, company-paid life insurance, voluntary benefits, RTD EcoPass, 401(k), and holiday pay (if regularly scheduled to work on an observed holiday).
• Day shift schedules are Monday through Friday. There are occasional voluntary four (4) hour shifts on Saturday mornings from 8 am - 12 pm for several primary clinics (Family Medicine and Pediatrics).
• Experience working in both primary care and specialty care clinics.

Job responsibilities:

• Oversees daily reception operations for assigned location(s), identifying, analyzing and resolving issues to ensure departments run smoothly.
• Performs all facets of the hiring and performance management process for front desk and department reception staff. Duties include but are not limited to interviewing, selecting, training, performance evaluation, coaching, counseling and/or disciplining employees, as needed.
• Ensures that staff is correctly and efficiently checking in patients for appointments verifying correct demographic and insurance information, directing patients to appropriate areas of the clinic, and collecting patient responsibility amounts up front.
• Works with all Site Managers to communicate policies and procedures for appropriate patient handling at assigned BMC reception locations.
• Prepares the annual budget for the reception department and is accountable for meeting budget objectives.
• Shares “on-call” Coordinator duties on a scheduled basis as assigned.
• Ensures that staff work schedules are appropriate for the effective operation of BMC. Assists in providing daily staffing solutions for all sites.
• Conducts training for all reception and front desk new hires and provides continuing education sessions related to updates in processes and workflows.

Keyword: site manager, manager, practice manager, coordinator, clinic manager, health care manager, healthcare manager, medical office manager, site manager
Required Experience:

• Must possess strong communication and interpersonal skills to establish and maintain cooperative work relationships with providers and staff.
• Must be self-directed, highly motivated with strong organizational skills and work ethic emphasizing tact, diplomacy, flexibility and confidentiality.
• Must possess knowledge of regulatory standards for compliance.
• Intermediate proficiency and knowledge with computer systems and programs including but not limited to MS Office software.
• Must be able to create and interpret a variety of documents and spreadsheets.
• Must be familiar with physician scheduling software, Electronic Health Record (EHR) software, and payroll /timekeeping system.

Education:

• Bachelor's degree in business administration, organizational management, related field or 1-3 years’ of relevant experience, required.

Previous Experience:

• 3 - 5 years of direct, progressive leadership and management experience in roles requiring strategic and operational focus in hospital/clinic management; including leading complex, multidisciplinary teams.
• Experience with managing healthcare staffing preferred.

Location:

• Boulder County, CO

Salary Range:

• $57,906 - $86,859,000/annually; depending on experience.

This position will be posted for a minimum of three days, subsequently until filled.

Benefits:

BMC offers a comprehensive benefit package for full-time employees that includes medical/dental/vision, flexible spending, company-paid life insurance and STD as well as voluntary benefits, RTD EcoPass, 401(k), Paid Time Off and 6 holidays annually. Part-time employees are eligible for medical/dental/vision, company-paid life insurance, voluntary benefits, RTD EcoPass, and 401(k).

From: Boulder Medical Center