Site Support Specialist - Insight Therapeutics

Insight Therapeutics, LCC, a CommuniCare Family of Companies affiliate, is focused on advancing the care of older adults through research and strategic consulting. We collaborate with academia and industry to answer strategic questions through clinical trials that produce real world evidence. Our goal is to advance high quality and safe care for older adults wherever they live. Insight Therapeutics, LLC is now looking for a Site Support Specialist to support our clinical team.

THE ROLE

The Site Support Specialist is an individual contributor with responsibility to support clinical research staff in the process of planning and implementing clinical trials. This position will support research teams in all activities related to clinical studies including collecting site data, assuring complete site file, entering study data, organizing and maintaining research documents, documenting study activities, and participating in team meetings.

JOB RESPONSIBILITIES

• Communicate with stakeholders regarding clinical research.
• Review and participate in team and site training.
• Assist with site recruitment activities, screening, and enrollment.
• Collect essential research data and documents, as outlined in the study protocol.
• Execute internal and external communications with research.
• Support projects by working with the research team, performing research-related tasks, and adhering to and monitoring project schedules and deadlines.
• Perform other duties as needed and within the scope of work.
• Forge long standing work relationships.

QUALIFICATIONS/EXPERIENCE REQUIREMENTS

Education, Training, and Experience:

• Associate degree or work experience equivalent
• 2 years of work experience
• High proficiency in Microsoft Office products (Outlook, Excel, Word, PowerPoint)
• Strong written and verbal communication skills Additional Requirements
• Excellent work history with a track record of being a reliable and responsible individual (provide references from previous employers)
• Valid Driver’s License

Core Competencies:

• Customer Focus: Anticipates and responds to research site requests in a timely and courteous manner. Develops relationships and communicates with research sites to ensure that they are satisfied and that their needs are being met.
• Quality of Work: Demonstrates concern for the accuracy and quality of work and takes steps to correct mistakes and improve overall research quality.
• Interpersonal Skills: Is sensitive and self-aware to the needs, feelings, and capabilities of others. Approaches others in a non-threatening and pleasant manner and treats them with respect. Possesses excellent listening skills and respects different points of views. Shows sensitivity to diversity issues.
• Integrity: Demonstrates a sense of responsibility and commitment to the public perception of the organization. Follows through on commitments and admits to mistakes.

 General Competencies:

• Conceptual Thinking: Analyzing hypothetical situations, patterns and/or abstract concepts and uses experience to suggest new insights and the best solution.
• Managing Multiple Priorities: Handles multiple assignments and priorities, while fulfilling all commitments. Accepts new responsibilities and adapts to changes in procedures.
• Personal Accountability: Demonstrates the ability to self-evaluate and accept personal responsibility for the outcome. Is open to feedback and analyzes information to learn from mistakes.
• Communication: Organizes and expresses ideas and information clearly, using appropriate and efficient methods of conveying the information.
• Teamwork: Works on projects as part of a team, exchanging ideas and contributing skills that complement those of the other team members. Fulfills commitments and provides constructive feedback to team members.
• Initiative: Works independently to solve problems. Looks for opportunities to take on more responsibility.
• Dependability: Can be relied upon to handle a fair workload, meet deadlines and commitments and accept responsibility for actions. Demonstrates ability to work independently. Arrives on time and is respectful of office hours. Shows consistent attendance with minimal unscheduled absences.
• Professional Behavior: Demonstrates behavior that reflects respect, knowledge, support and the will to exceed expectations towards clients, vendors, and co- workers. Consistently adheres to annual/sick leave policies and hours. Considers work commitments and work cycles when requesting leave.
• Time Management: Manages time and prioritizes tasks in adverse situations to ensure that deadlines are met. Strives constantly to improve personal effectiveness and accepts responsibility for deadlines and results.
• Sharing knowledge: Communicates the knowledge gained from education and experience to others in the organization who may benefit.