Ski Concierge - Winter Seasonal - Sonnenalp Hotel

This is a full time seasonal position requiring four, 10-hour shifts per week from 7am to 5pm. This position will be open until September 31st, 2024 or until filled.

Wage: $16.00 /hr plus tips.

Schedule: This job requires weekends and holidays.

Primary Purpose of Position

Ski Valet will extend the highest level of personalized service to all guests and patrons of the ski valet. Valets are also responsible for transferring ski equipment and gear to and from the Gorsuch Ski Café for hotel guests.

Essential Duties and Responsibilities

• Will report to work in a neatly groomed and acceptable manner as outlined in the Employee Handbook.
• Maintain a teamwork orientation towards co-workers.
• Serves guests in every possible way, exhibiting a friendly and positive attitude to ensure an enjoyable and relaxing stay.
• Will make the pick-up and drop-off transfers of all ski equipment between the hotel and ski valet.
• Controls inventory of ski equipment and manages to minimize any loss.
• Maintains a constant presence at the Ski Valet to insure guest satisfaction in a timely manner.
• Assists guests with storage and retrieval of ski equipment.
• Assists in advising guests of all In-house venues and activities.
• Reports any unsafe conditions or suspicious activity to the Ski Valet Supervisor or Manager on Duty.
• Performs frequent cleaning/maintenance on ski racks and all ski valet areas

Recommended Skills and Qualifications

• Minimum of 1 year Customer Service experience.
• Good physical condition, able to carry heavy loads.
• Excellent communications skills, attention to detail, ability to “think on your feet”, and must be well organized as well as personable & polite.
• Must be able to work outside and inside in all weather conditions

Essential Physical Requirements

• Must be in uniform; a clean and neat appearance is a must.
• Must be able to stand and/or walk for the duration of the shift, 8-12 hours.
• Must be able to lift 10 to 50 pounds for the duration of the shift.

Employee Conduct

It is the responsibility of every employee to contribute to a positive work environment through cooperative and professional interactions with co-workers, guests and vendors.

Seasonal & Part-Time Benefits:

• Resort Discounts
• Holiday Pay & Sick Pay
• 401(k) Retirement Plan & Roth 401(k) *After one year and 1000 hours worked
• Employee Assistance Program
• Parking Credit or Discounted Bus Passes
• Employee Meal

This job description is intended to convey information essential to understanding the scope of the position and it is not intended to be an exhaustive list of skills, efforts, duties, responsibilities or working conditions associated with the position. Management may assign or reassign duties and responsibilities to this job at any time.