Ski Tuning Technician - Berkshire East Ski Resort

Job Summary

Tune and repair alpine skis and snowboards for guests and rental department.

Essential Duties and Responsibilities

• Identify faults, damage, and wear on alpine skis and snowboards.
• Estimate labor costs and provide customer quotes.
• Educate customers about benefits of regular ski maintenance.
• Sharpen edges on skis and snowboards using machines and hand tuning.
• Repair base surface of skis and snowboards.
• Apply condition specific wax to skis and snowboards.
• Manage regular tuning and maintenance of rental and demo skis.
• Track all skis and paperwork to ensure their return to the appropriate location.
• Maintain a current inventory of ski tuning supplies.
• Manage shop tools and equipment and keep in good repair.
• Set up all machinery and perform routine maintenance procedures.
• Maintain a clean, organized, and safe work environment.
• Adhere to safety procedures regarding the use of tools and equipment
• Conduct sales for tuning services using POS software.
• Process cash, credit & gift card transactions accurately & efficiently.
• Manage the till, count start cash and prepare nightly deposit bags.
• Perform other tasks as assigned by manager.

Minimum Qualifications (Knowledge, Skills, Abilities)

• Skilled in providing outstanding customer service.
• Basic knowledge of ski and snowboard makes and brands.
• Knowledge and skills in tuning; edging, grinding and waxing.
• Certified in ski mounting, torque testing and DIN settings preferred.
• Courses in Wintersteiger equipment use and maintenance preferred.
• Experience in the safe operation of machinery & hand tools.
• Computer savvy, quick to learn POS and rental inventory system.
• Able to work independently with little to no supervision.

Core Competencies

• Friendly Service: Treat people courteously and respond in a helpful manner.
• Reliability: Consistently complete tasks meeting all job requirements on time.
• Work Standards: Maintain high standards in the quality & consistency of work.

Physical Demands

• Must be physically fit and able to lift up to 60 lbs.
• Must be able to stand, bend, lift, reach, push and pull repetitively.
• Must be able to work around loud noisy machinery.
• Must be agile and able to work safely on slippery floors.
• Must be mentally attentive and focused at all times.

Requirements

Shift Requirements:

• Hours may be long, including early morning through early evening.
• Frequent weekend and holiday shifts.

Age Requirements:

• Applicants must be at least age 18.