Slot Assistant Shift Manager - Hollywood Casino Bangor
Bangor, ME 04401
About the Job
We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.
Click HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!
WE LOVE OUR WORK.:- Directly supervises slot operations and monitors all related services affecting the department on an assigned shift
- Promotes guest development
- Counsels, guides and coaches personnel in the proper behavior performance of duties
- Administers evaluations, performance reviews and merit compensation within established guidelines
- Maintains work schedules for assigned personnel
- Ensures efficient staffing levels managing hiring, promotion, demotions and termination decisions
- Ensures guest recognition and development are primary duties for all personnel
- Maintain the highest standard of customer service and integrity in the slot department
- Ensure all teams members adhere to department policies, procedures, internal controls and gaming regulations
- Ensure all areas are staffed and direct personnel throughout the casino
- Serve as a witness to jackpot pay offs and perform jackpot pay outs $10,000 and above
- Inspire and motivate team members to perform to their highest potential
- Manages turnover and budget goals
- Bachelor’s degree (B.A./B.S.) from an accredited four-year college or university
- Strong proven leadership skills
- Must be proficient in Microsoft applications (Excel, Access, Word)
- Proven communication and interpersonal skills
- Ability to work well with others, able to pro-actively interact with guests
- Empower employees to use their creativity to retain and attract new guests
- Ability to track departmental expenses, balance and justify expenses at end of month
- Strong project management , execution skills
- Strategic and analytical
- Five years of slot experience with two years of supervision
- Physically mobile with reasonable accomodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, rach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varrying work areas such as confined spaces
We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET™ and theScore Bet Sportsbook and Casino®.
Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.
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Equal Opportunity Employer
STARTING SALARY:Starting at $54,000
