SME Journeyman(IT Helpdesk Engineer) - Remote - ASRC Federal Holding Company

ASRC FEDERAL (Agile Decision Sciences) is seeking a SME Journeyman for our contract located at Aberdeen Proving Ground. This position is REMOTE with occasional travel to the customer site required. 

SME Journeyman

At ASRC Federal Holding Company, we are committed to leveraging cutting-edge technology and innovative solutions to support the mission of the US Army Communications-Electronics Command (CECOM). As we continue to enhance our IT infrastructure and software capabilities, we are seeking highly skilled professionals to join our team in various key roles. Each position plays a crucial part in maintaining and advancing our environment, ensuring seamless operations and robust support for CECOM personnel worldwide.

Position Description: This position supports helpdesk and technical services efforts under ASRC Federal’s CECOM SETA Support within the PEO EIS MSP. The PEO EIS MSP ensures that the U.S. Army’s automated acquisition systems are effectively managed and supported. As an SME Journeyman, you will interact with system users, manage help desk tickets, and provide business consulting and technical support, ensuring that systems operate efficiently and effectively.