SNOW ITOM Architect-HYBRID - Simple Solutions

SNOW ITOM Architect

Location: Plano TX/Mclean VA(day one onsite, 3 days onsite in a week)

Duration: Long Term

 

Must Have Experience

•          Solutioning and Design the ITOM solution using industry best practices.

•          Advise, design and configure integration solutions between ServiceNow and other CMDB tools.

•          Experience with CMDB design, architecture and implementations with a fair understanding of ServiceNow CMDB model and extensions

•          Hands-on development to include creation, configuration and customization of patterns, Discovery Schedules, probe, sensors and Event rules

•          Integrate ServiceNow ITOM modules with a variety of enterprise monitoring tools, automation of alerts, application management tools using OOB plugins and API methods

•          Experienced in implementation on ServiceNow Discovery, Service Mapping, Event Mgmt and Orchestration use cases.

•          3rd party software integrations with ServiceNow

•          Design and modify ServiceNow forms, workflows, scripts, transform maps, service maps, web services, inbound email actions, SLAs and more.

•          MID Server management experience

•          Experience in multiple ServiceNow implementations

•          Lead the configuration and customization of ServiceNow instances.

 

Good to have Experience

•          Experience in application architecture, infrastructure architecture, database architecture, networking, and distributed systems

•          Well-versed in modern web technologies and cloud computing architectural principles for cloud-based platforms that include SaaS, PaaS, multi-tenancy, and automation

•          Understanding of Application and Technology Portfolio Management

•          Experience with discovery technologies (ADDM, TADDM, UD, etc.)

•          Familiar with scripting technology such as JavaScript, PowerShell, Perl, wmi, ssh, python, Xpath, SNMP

•          Experience of custom applications development

•          Experience in working on Performance Analytics

•          Design and modification of ServiceNow Service Portal.

•          Domain Separation and designing the Process and data flow within various domains

•          Knowledge of LDAP/Active Directory/SSO.

•          Review existing set up and provide best practice recommendations in line with the OEM

•          Monitor health, usage and compliance of ServiceNow systems.

•          Excellent knowledge of ServiceNow Best Practices and ongoing knowledge of latest ServiceNow features.

•          Experience with HTML coding and Jelly script strongly preferred

•          Experience with scripting in ServiceNow (Business Rules, UI Pages, UI Macros, etc.)

 

Professional

•          5+ years of experience with ServiceNow required

•          8+ years of experience with IT Industry required

 

Academics

•          Certification as ServiceNow System certified administration

•          CIS in Discovery, Service Mapping, Event Mgmt, Cloud Mgmt

•          Certified Implementation Specialist- ITSM

•          ITIL Foundations certification is preferred.

•          Bachelor’s degree or equivalent combination of education and experience.

SNOW ITOM Architect Location: Plano TX/Mclean VA(day one onsite, 3 days onsite in a week) Duration: Long Term Must Have Experience • Solutioning and Design the ITOM solution using industry best practices. • Advise, design and configure integration solutions between ServiceNow and other CMDB tools. • Experience with CMDB design, architecture and implementations with a fair understanding of ServiceNow CMDB model and extensions • Hands-on development to include creation, configuration and customization of patterns, Discovery Schedules, probe, sensors and Event rules • Integrate ServiceNow ITOM modules with a variety of enterprise monitoring tools, automation of alerts, application management tools using OOB plugins and API methods • Experienced in implementation on ServiceNow Discovery, Service Mapping, Event Mgmt and Orchestration use cases. • 3rd party software integrations with ServiceNow • Design and modify ServiceNow forms, workflows, scripts, transform maps, service maps, web services, inbound email actions, SLAs and more. • MID Server management experience • Experience in multiple ServiceNow implementations • Lead the configuration and customization of ServiceNow instances. Good to have Experience • Experience in application architecture, infrastructure architecture, database architecture, networking, and distributed systems • Well-versed in modern web technologies and cloud computing architectural principles for cloud-based platforms that include SaaS, PaaS, multi-tenancy, and automation • Understanding of Application and Technology Portfolio Management • Experience with discovery technologies (ADDM, TADDM, UD, etc.) • Familiar with scripting technology such as JavaScript, PowerShell, Perl, wmi, ssh, python, Xpath, SNMP • Experience of custom applications development • Experience in working on Performance Analytics • Design and modification of ServiceNow Service Portal. • Domain Separation and designing the Process and data flow within various domains • Knowledge of LDAP/Active Directory/SSO. • Review existing set up and provide best practice recommendations in line with the OEM • Monitor health, usage and compliance of ServiceNow systems. • Excellent knowledge of ServiceNow Best Practices and ongoing knowledge of latest ServiceNow features. • Experience with HTML coding and Jelly script strongly preferred • Experience with scripting in ServiceNow (Business Rules, UI Pages, UI Macros, etc.) Professional • 5+ years of experience with ServiceNow required • 8+ years of experience with IT Industry required Academics • Certification as ServiceNow System certified administration • CIS in Discovery, Service Mapping, Event Mgmt, Cloud Mgmt • Certified Implementation Specialist- ITSM • ITIL Foundations certification is preferred. • Bachelor’s degree or equivalent combination of education and experience.