Snow & Landscape Operations Manager - Lucia Landscaping, Inc.
Roseville, MI
About the Job
Company Name: Lucia Landscaping Inc.
The Role: Snow & Landscape Operations Manager
Reports To: Director of Operations
Who We Are: Lucia Landscaping Inc. is a well-established premier full-service landscaping, snow, lighting, and construction company that has been in operations over 25 years in the Southeastern Michigan. We have an award-winning team & culture with high growth and were awarded one of the 2021 Crain's Coolest Places to Work! Our company is currently seeking a qualified individual of strong character to join our growing team!
The Opportunity: The Snow & Landscape Operations Manager is responsible for managing our landscape Residential Maintenance Department in various facets, including but not limited to – monitoring residential maintenance schedule, coordinating and assuring trucks are adequately prepared for the assigned activities with employees, equipment, tools and other necessities, along with on-site management. The Snow & Landscape Operations Manager is also responsible for managing shovel crews, plow trucks and heavy equipment crews in a designated geographic area.
Our One Team Vision: We center our focus on our team and our culture, which is driven by our One Team mentality that provides an unparalleled experience for our clients while creating a brighter future of opportunity for each and every one of our team members.
What We Value:
① One Team ② Service Heart ③ Dedication ④ Entrepreneurial Spirit
⑤ Achievement ⑥Integrity ⑦ Vision
Your Day to Day:
- Overseeing employees daily both in the field and at our facility
- Ensuring teams and trucks are adequately prepared with for assigned activities with employees, equipment, tools, and other necessities
- Reviewing route sheets and work orders with maintenance teams daily to review expectations, notes, budgeted hours, etc.
- Manage team by scheduling reoccurring and one-times jobs related directly to maintenance
- Using client relation management system to manage in-field teams relating to scheduling, routing, products, and job completion
- Performing routine site visits to ensure employee/team productivity and performance, gauge quality standards of work are being met, review any damage incurred to property, and ensure client satisfaction
- Lead weekly department meetings to discuss safety, review performance, set upcoming goals, praise employees, and resolve concerns of the department
- On-site coaching, counseling, and training employees based on behavior and outputted work to benefit the team and organization.
- Verifying information completed by teams on work orders and route sheets are accurate
- Compile and track key performance indicators as determined by company and utilize to improve employee/team performance and metrics
- Assist HR department in determining staffing levels, employee performance, potential compensation increases, and other organizational elements.
- Monitor weather conditions, forecasts, and predictions for potential snow and ice management events
- Correspond with employees, sub-contractors, and temporary workers to establish expectations, event start time and timecard verification
- Organize operational elements, including but not limited to, dispatch board, electronic route sheets, event packets, trucks, equipment, and material needed for all teams
- Give assignments to team leaders with site maps, budgeted hours, key notes, time sensitive expectations, and other necessary information related to specific route
- Monitor field operations during duration of storm. Focus on safety, efficiency, quality, and communication demonstrated by team.
- Document per storm event notes to review with team after completion of storm. Coach and counsel in field, when applicable
- Communicate with Snow Dispatcher regarding need-to-know information, status updates, broken equipment, and personnel issues
Who You Are (Qualifications & Skills) – Must Haves:
- Education and/or experience in lawn and/or landscape maintenance minimum two years, required
- Demonstrated knowledge of snow plowing, salting, front end loaders, bobcats, etc; required
- Demonstrated knowledge of plant and landscape materials; minimum two years, required
- Demonstrated knowledge of maintenance techniques; minimum two years required
- Demonstrated knowledge of and use of technology; required
- Valid Chauffeur License, in good standing, and clean driving record; required
- Valid State of Michigan Department of Transportations (DOT Card); required
- Be able to lift 50 lbs., bend, stretch, stand for extended periods of time, climb stairs, reach, twist, sit, walk, and/or run; required
- Strong ability to multi-task, stay organized, and communicate effectively; required
- Ability to work a full time position as by determined by seasonal fluctuations
- Positive attitude and professional demeanor at all times; required
It'd Be Nice If You Have:
- Valid State of Michigan Department of Transportations (DOT Card)
- Valid Fertilizer Applicator License – Core, 3A, and 3B
The Good Stuff: The Snow & Landscape Operations Manager is eligible to receive:
- Competitive Compensation: Salary ($53,000-$65,000) + Bonus
- Benefits Offered: Health, Dental, Vision, and Life
- Company Sponsored 401K Program
- Paid Time Off starting at 10 days annually + Holiday Days – 6 days observed: New Year's Day, Memorial Day, 4th of July, Labor Day, Thanksgiving Day, and Christmas Day
- Opportunity for Advancement - Cross Training and Certifications
- State of the Art Equipment and Technology
- Year-Round Work – Snow & Ice Management
- Incentive Programs (Employee of the month, referral rewards, and other programs)
Job Type: Full-time
Pay: $53,000.00 - $65,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- On call
Supplemental pay types:
- Bonus pay
Ability to commute/relocate:
- Roseville, MI 48066: Reliably commute or planning to relocate before starting work (Required)
Experience:
- lawn and/or landscape maintenance: 2 years (Required)
- snow and ice management: 1 year (Required)
License/Certification:
- Driver's License (Required)
Work Location: One location