SOC Operator - SCIS
Decatur, AL
About the Job
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Position Details:
Location: Decatur, AL
Shift: Full-time & Part-Time: varies
Pay: $18/hr
Must be 18+
Valid Driver’s License
High School Diploma/GED
Must have or obtain a state security license prior to starting work
6 months security/military/law enforcement, or customer service or related experience
Ability to obtain a Twic card
Expert level skill level for computers. ability to multi task, expert customer service skills and ability to communicate to upper management.
CCTV or dispatch experience preferred
SOC Operator
SCIS is searching for a full time Control Center Operator. The ideal candidate will be responsible for the management of both security and fire alarm monitoring systems, operating/monitoring communications equipment, logging shift activities, monitoring surveillance monitors and camera systems, processing required reports and making appropriate notifications. They will perform a variety of dispatch and control center functions at assigned site; may be assigned a rank, as defined by client contract.
Essential Responsibilities
Monitors a central point: alarm monitoring dispatching, dispositioning and archiving security and fire alarms; controlling and directing daily routine activities for security and fire personnel and affect command/control procedures for emergencies. Monitoring and operating Closed Circuit TV (CCTV), video systems, alarm receiving equipment and integrated access control systems.
Operates both security and fire alarm monitoring systems, operating/monitoring communications equipment, logging shift activities, monitoring surveillance and intrusion monitors, alarms and camera systems, processing required reports and making appropriate notifications.
Uses communication equipment to include, but not limited to, two-way radio communications, telephone systems, secure phone, satellite phone, paging systems, alarm receiving equipment, and computer equipment.
Makes emergency response notifications and dispatches for all site emergencies in accordance with established procedures.
May include after hours dispatching of facilities personnel, site telephone operator services, plant access control monitoring and after hours Commuter Services Emergency Ride Home services.
Ensures compliance of UL2050 standard for National Industrial Security systems (dispatching, response, weekly generator test, fire extinguishers, emergency lighting, equipment protection (tarps), training, etc., as required.
Maintains all logs; reviewing and writing reports for incidents and emergencies utilizing a Significant Events Log during assigned shift.
Minimum Qualifications
Must have the legal right to work in the United States.
Must be at least18 years of age.
Must have and maintain a Security Officer certification for the state in which assigned.
Must have and maintain any required Control Center Operators certification for the state in which assigned.
Must have and maintain a valid motor vehicle operator’s license if required.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.