Social Media - Community Outreach Coordinator - Expert Services - Plumbing, Heating, Air & Electrical

Expert Services - Plumbing, Heating, Air, and Electrical is seeking a dedicated and professional full-time Social Media - Community Outreach Coordinator to join our customer service team in Orem, UT. In this full-time position, you will play a key role in managing our social media presence and engaging with the local community. Earn $16 - $22/hour! We also offer generous benefits such as:

• 401(k) plan with a match
• Medical and dental options
• VASA gym membership
• Paid company holidays
• Paid vacations
• Weekly company meals
• Engaging company events

Our Social Media - Community Outreach Coordinator will work in a collaborative and inclusive work environment that has a commitment to professional development and growth opportunities.

ABOUT THIS CUSTOMER SERVICE ROLE

The work schedule for this communications position is Monday through Friday, 1 PM to 9 PM. This allows you to manage your mornings while dedicating your afternoons and evenings to engaging with our community and overseeing our social media platforms.

As a Social Media - Community Outreach Coordinator, you will start your day by addressing inbound communications, including emails, texts, calls, and service requests. You will assist technicians in rescheduling jobs and reaching out to clients to schedule appointments. Throughout the day, you will follow up with clients on estimates, schedule future work, and ensure all clients are satisfied with their service through follow-up happy calls. Your responsibilities will also include building and monitoring our social media platforms to increase brand awareness and foster relationships within the online community. Additionally, you will assist with various administrative tasks, such as reaching out to clients, filing paperwork, scheduling appointments, and auditing jobs.

OUR COMPANY

Since 1973, Expert Services - Plumbing, Heating, Air & Electrical has offered services to residential and commercial property owners to give them an idea about their next remodeling, upgrading, and expansion project. We aren't simply your average plumbing company. We are your trusted home services company. Our services cover areas including most of Salt Lake County and Utah County, including Lehi, Provo, and Sandy. We have a reputation for top-quality professional plumbing, electrical, and HVAC services at affordable prices.

We believe our exceptional staff is what sets us apart. Every project requires dedicated employees, and ours work hard to provide industry-leading home services. This is why we provide excellent wages, weekly pay, amazing benefits, and a supportive company culture.

WHAT WE'RE LOOKING FOR IN A SOCIAL MEDIA - COMMUNITY OUTREACH COORDINATOR

• Experience in customer service and social media marketing
• Strong communication and interpersonal skills
• Ability to handle multiple tasks efficiently and stay organized
• Optimistic attitude, along with a passion for community involvement

A background in communications or marketing is a plus. If you are ready to join a customer service team that values community, excellence, and teamwork, we encourage you to apply now. Our initial 3-minute, mobile-friendly application makes it easy to take the first step!