Social Media Manager, Chicago - The Infatuation - JPMorgan Chase Bank, N.A.

The Infatuation's social media team is growing, and we're looking for our next team member to join in the CHI area. You'll be perfect for this role if you are highly skilled at creating social video content, and are passionate about dining out and discovering new restaurants.

As a Social Media Manager, Chicago in The Infatuation (CDJ), you will enact social strategy while working closely with Chicago's editorial staff, creating social video and graphics that serve as an extension of our editorial voice on social media. Beyond the day-to-day operations of Chicago's. social accounts, you will collaborate with the Content Production team and Social Media Managers in other cities to create new content franchises, company-wide social and DEI initiatives, special projects, and whatever big creative ideas you may bring to the table. This role will report directly to the Director of Social Operations. We are looking for candidates based in the Chicago area, who are comfortable traveling around the city to capture content.

Job Responsibilities

• Create social-first video and graphic assets to share on TikTok and Instagram
• Work closely with the local editorial team to develop a plan for translating editorial content into effective social media content, and subsequently create weekly content publishing calendars
• Maintain weekly output set by the Director to achieve department KPIs
• Write scripts for social voiceovers that are engaging, social-friendly, and display a thorough understanding of The Infatuation Brand Voice
• Capture video and photo content from restaurants, both independently and in partnership with local photographers
• Cross-collaborate with internal Marketing, Talent, Editorial, and Events teams to create content around Infatuation-specific campaigns
• Stay current on industry trends, platform updates, and best practices to keep The Infatuation at the forefront of social media innovation.

Required qualifications, capabilities, and skills

• 3+ years of professional experience in the content creation, social media, or brand marketing, specifically Instagram and TikTok.
• Exceptional communication skills and a passion for food and dining culture
• Able to write copy and voiceover scripts and create content in line with The Infatuation's voice and from our brand's editorial point of view
• Able to capture high-quality food photos/videos using a smartphone and use video and graphic editing apps such as CapCut, Splice, and Canva
• Highly engaged with social media platforms and deeply in tune with internet/TikTok culture to integrate timely trends. - i.e. memes, TikTok trending sounds, app updates, new platform features, etc. and a basic understanding of social performance metrics to optimize content and grow engagement
• Comfortable on camera and enthusiastic about being a face of the brand, with your unique personality and sense of humor
• Ability to work in a fast-paced environment and manage multiple projects at once

• Have a deep sense of Chicago culture, history, and communities. Be familiar with the city's restaurant scene and enthusiastic about celebrating the diversity of cuisines within it
• Experience with social media planning and scheduling platforms such as Later, Sprinklr
• Experience with photo and video editing software a plus, such as Splice or Canva

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. Those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans