Social Media and Online Community Specialist - Travelopia Group ATS

About Us

Sunsail, The Moorings, and Leopard Catamarans are 3 incredible brands offering customers outstanding holiday experiences out on the water. From independent sailing holidays to fully catered crewed and power yacht charter, we offer our customers a 5 star service. Operating across the globe, we’re passionate about being the very best and pride ourselves on providing unforgettable holidays that truly last a lifetime. With over 50 years of experience, we are the industry leaders in yacht charter.

The secret to our success within the yacht industry lies in our outstanding teams, we’re united by the same mission: to have fun while creating extraordinary experiences on the water.

We are proud to be part of the Travelopia group. The world's largest collection of specialist travel brands, Travelopia is at the forefront of global travel for those wanting something distinctive and adventurous.

The Opportunity

Are you passionate about social media, community building, and driving impactful marketing strategies? We’re seeking a Community Manager & Social Media Specialist to join our dynamic global team. This role is perfect for a driven and analytical professional ready to make a significant impact in the luxury yachting industry.

This role focuses on handling and growing our social media communities, running data-driven marketing campaigns, and improving customer acquisition efforts. You’ll be at the forefront of our social media strategy, tracking trends, fostering significant community interactions, and driving engagement through innovative content and campaigns.

What You Will Be Doing:

• Set up and manage tools to track and analyze data.
• Manage and grow social media communities across multiple platforms.
• Stay updated on social media trends and platform changes.
• Conduct audience profiling, monitor risks, and foster meaningful online conversations.
• Develop and implement customer acquisition strategies to grow mailing lists and event attendance.
• Run and monitor paid ad campaigns with a focus on lead quality and website performance.
• Collaborate with the marketing team to build and schedule engaging social media content.
• Maintain dashboards to track and analyze social media performance.

What We Are Looking For:

• Bachelor’s degree in Marketing, Business, or related field, or equivalent experience.
• 3+ years in social media management, community management, or digital marketing.
• Consistent track record of handling and growing online communities.
• Experience with tools like Sprout Social, Sprinklr, and Meltwater.
• Skilled in running paid ad campaigns (Meta Ad Suite, LinkedIn Ad Manager) and using Google Analytics.
• Experience with customer acquisition strategies.
• Excellent communication skills with a talent for crafting engaging content.
• Strong project management and creative problem-solving skills.
• Proficiency in social media tools and platforms; HubSpot experience is a plus.

Employee Benefits:

• 401k plan
• Vacation, personal days, sick days - 10 vacation days, 6 floating days
• Health benefits - medical, dental, vision, HSA, FSA
• Employee Assistance Program
• Life Insurance
• Employee charter yacht usage benefits and FAM trips
• Employee usage of the boats in destinations for personal use

Our Commitment to Equity, Diversity & Inclusion

We believe people are happier and perform best when they can be their true selves, and that diverse teams deliver better results. Together we will cultivate a diverse, equitable, and inclusive environment, where everyone can flourish. We are committed to driving change through increasing awareness of, and counteracting unconscious bias; building an inclusive culture, and embracing diversity in all its dimensions.

Travelopia is committed to ensuring a work environment that is open, accessible, and inclusive, removing barriers for all individuals. If you require accommodations/additional support to participate in the recruitment and selection process, kindly inform us. Our hiring team will work with you to provide suitable accommodations/additional in a timely and confidential manner. Information received will be handled with the utmost discretion.

To request accommodations, please contact our team at Talent@Travelopia.com.