Social Security Legal Assistant - Farah & Farah, P.A.

Farah & Farah is the premier personal injury law firm in Southeast Georgia and Northeast Florida, built upon the foundations of honesty, hard-work, and experience our clients can trust. Proudly headquartered in downtown Jacksonville, Farah & Farah has recovered millions for our clients. The attention we give to our clients is one of the many distinguishing characteristics that set Farah & Farah apart from other firms.

Our Mission - Relentless dedication to justice for our clients, delivered with uncompromising support, professionalism, and compassion.

This person will be responsible for handling all aspects of a client’s Social Security claim. This position requires you to be on the telephone for extended
periods of time. Qualified candidates must have an excellent phone voice and be comfortable talking to clients about sensitive subjects.

• Perform administrative duties, such as scheduling, organizing case files, and managing logistics.
• Continuous communication with pertinent cases updates to clients, management, and attorneys
• Maintain consistent contact with SSA/Hearing's office for case updates, decisions, and any other claim information
• Maintain and manage the accuracy of files in paper or electronic filing systems
• Prepare legal documentation and correspondence for review and submission
• Monitor cases to ensure deadlines are met
• Follow-up with clients and SSA to facilitate completion and processing of claims
• Collect, examine, and organize evidence and other legal documents for case preparation, and attorney review
• Review and organize medical records to determine what records need to be requested

• Requirements and skills:

  • Ability to multi-task in a fast-paced environment with tight deadlines
  • Excellent customer service, time management, and organizational skills
  • Attention to detail and problem solving skills
  • Strong interpersonal skills to develop working relationships with clients, field associates and vendors
  • Capacity to work independently and in a team environment
  • Ability to maintain confidential information
  • The ability to work on the phones for extended periods of time
  • Excellent written and verbal communication skills
  • Consistent record of attendance, reliability, and integrity
  • Basic knowledge of medical terminology a plus
  • High School diploma or equivalent is required

   

Benefits:

• Dental insurance
• Health insurance
• Vision insurance
• Paid Time off
• 401K
• Employer Paid Short Term Disability and Basic Life Insurance

Schedule:

• 8-hour shift
• Day shift
• Monday to Friday
• Onsite Professional Office Setting 

Equal Opportunity Statement

Farah & Farah provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

E-Verify

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the I-9 Form.