Social Service Coordinator 1-IC3 Program Director - Aspire Behavioral Health & DD Services

A.

ORGANIZATIONAL RELATIONSHIPS

Position Title:

IC3 Program Director

Position Number:

Date:

6/1/22

Employee:

Work Unit:

YYA

County:

Varies

Immediate Supervisor's Title:

Youth & Young Adult Services Coordinator

List positions supervised through immediate contact:

Number:

Title:

Number:

Title:

Number:

Title:

Number:

Title:

B.

QUALIFICATIONS (including physical requirements)

Wraparound Supervisor must possess a minimum of M.A. or M.S. degree in social work, psychology or related field with a minimum of two (2) years clinical intervention experience in serving youth with SED or emerging adults with mental illness.

A Program Director who is responsible for the overall management of this service. The IC3 Director oversees the implementation of numerous activities that are critical to the administration and management including but not limited to supervision of team personnel; model adherence, principles, values, and fidelity; participation and monitoring of continuous quality improvement.

C.

EQUIPMENT THAT REQUIRES SAFE AND EFFECTIVE USE:

NONE

D.

BLOODBORNE PATHOGEN CATEGORY (check one)

____ Employee routinely performs tasks that involve exposure to blood or other potentially infectious

material as part of their assigned duties (Category I).

____ Employee performs assigned tasks which does not involve exposure to blood or other

potentially infectious material, BUT employment may require performing unplanned category I tasks

(Category II).

__x__ Employee performs assigned tasks which involve no exposure to blood or other potentially

infectious material AND performance of category I tasks are not a condition of employment

E.

MANDATORY TRAINING CATEGORY (Check One)

__x__ Administrative __x__ Direct Care ____ Medical

F.

PERFORMANCE IMPROVEMENT

Aspire Behavioral Health and Developmental Disability's goal is to continually improve the delivery of service

by improvement of consumer outcomes and satisfaction. All employees have a role in performance

improvement and are expected to interact collaboratively with co-workers, and other contacts to

provide consistent, high-quality, consumer focused services.

G.

SPECIAL NEEDS OF POPULATION SERVED

(Age related, Cultural and Linguistic Competence)

Work requires the knowledge and skills necessary to provide direct client services appropriate

to youth and young adults with mental health diagnoses and/or addictive diseases diagnosis ages 5-20 who are persistently and chronically mentally ill.

Intensive Customized Care Coordination is a provider-based High Fidelity Wraparound intervention, as defined by the National Wraparound Initiative, comprised of a team selected by the family/caregiver in which the family and team identify the goals and the appropriate strategies to reach the goals. Intensive Customized Care Coordination assists individuals in identifying and gaining access to required services and supports, as well as medical, social, educational, developmental and other services and supports, regardless of the funding source for the services to which access is sought. Intensive Customized Care Coordination encourages the use of community resources through referral to appropriate traditional and non-traditional providers, paid, unpaid and natural supports. Intensive Customized Care Coordination is a set of interrelated activities for identifying, planning, budgeting, documenting, coordinating, securing, and reviewing the delivery and outcome of appropriate services for individuals through a wraparound approach. Care Coordinators (CC), who deliver this intervention, work in partnership with the individual and their family/caregivers/legal guardian are responsible for assembling the Child and Family Team (CFT), including both professionals and non-professionals who provide individualized supports and whose combined expertise and involvement ensures plans are individualized and person-centered, build upon strengths and capabilities and address individual health and safety issues.

Staff should be able to:

a. Complete all agency and related trainings initially and annually

b. Monitor direct care services with individuals and their families as needed

c. Provide collaborative documentation

d. Keep all credentials and certificates up to date

e. Participate with fellow employees in a respectful and professional manner

f. Abide by productivity standards

g. Ensure agency and contract guidelines are followed at all times

ASSIGNED DUTIES

H.

DESCRIPTION OF WORK DUTIES AND RESPONSIBILITIES:

• Ensure that 6 Care Coordinator to 1 Wraparound Supervisor ratio AND 1 Care Coordinator to 10 Individual ratio is maintained
• Ensure weekly face-to-face contacts to youth and families served
• Effective verbal and written communication skills.
• Strong interpersonal skills and the ability to work effectively with a wide range of constituencies in a diverse community.
• Ensure supports and services between the youth/family & resources is conducted
• Ability to develop and deliver case presentations.
• Ability to analyze complex information, and to define and solve problems.
• Ability to work effectively in a team environment.
• Ability to lead/co-lead supervision and other meetings
• Ability to work in partnership with family service providers with lived experience.
• Monitor and occasionally participate in at least monthly Child-Family Team Meetings
• Partipate in ongoing supervision and case consultation
• Development of program policy and procedure, program development and overall fidelity and flow