Social Services Coordinator- Ventura, CA - National Health Foundation

POSITION TITLE: Social Services Coordinator

DEPARTMENT: Recuperative Care

REPORTS TO: Social Services Manager

LOCATION: Ventura, CA

CLASSIFICATION: Non-Exempt, Full-Time

SALARY: $26.44 Hourly Rate

PERTINENT INFORMATION:

• Work Shift: Monday - Friday, 9:30AM-6:30PM

The Social Services Coordinator

The Social Services Coordinator provides post-hospital care services to guest experiencing homelessness who are transitioning out of an acute care hospital. The Social Services Coordinator applies professional experience and independent judgment to complex tasks and supports organizational goals; performs a wide variety of administrative functions to assess needs and ensure program objectives are met; serves as a community and organizational resource on issues of healthcare and housing.

Responsibilities and Initiatives

To help NHF meet its growth goals, the Social Services Coordinator will:

• Complete Needs Assessment and Care Plans.
• Facilitate discharge process and locating housing for individuals.
• Complete discharge notes and disseminate to hospitals.
• Complete referrals and coordinate services for mental health, housing, etc.
• Maintain up-to-date CRM database daily and hospital contacts.
• Complete Coordinated Entry System ("CES") Documents.
• Attend care coordination meetings.
• Conduct searches and maintain harm reduction procedures for contrabands when applicable.
• Support program team with appropriate guest interventions.
• Conduct daily check in with guest.
• Collaborate with nursing team to execute weekly case conferencing for guest.
• Conduct warm hand off for guest when appropriate.
• Ability to adequately manage caseload of a minimum 15 guest with flexibility to manage 20 or more to meet the needs of the facility (i.e., vacancies, PTO etc.)

• Utilize bed board application to determine census capital for operational planning (i.e.) meal planning.
• Ability to multi-task and collaborate with external case managers to provide adequate services and support to the guests.
• Ability to triage and intervene during areas of guest behavioral concerns.
• Adhere to all funders and company’s standards procedures of operations, regulations, and best practices to meet compliance.
• Flexibility to adapt to schedule changes when necessary to meet the needs of the facility.
• Flexibility to complete home visits when necessary to track post-transition guest progress and or Rapid Rehousing Housing (RRH) when applicable.
• Must adhere to administrative hours to complete all required documentation.
• Complete additional tasks/duties as assigned to meet the needs of the facility, notwithstanding primary responsibilities.
• Always follow NHF policies and procedures.

Requirements

• Bachelor’s Degree Required; Master’s in social work preferred.

• Minimum of three (3) years relevant experience in healthcare delivery, hospital education, social services, or similar field.

• Ability to effectively present information and respond to questions from directors, case managers and discharge planners in hospitals.

• Excellent communication skills both oral and written.

• Positive and professional attitude.

• Time management and strong organizational skills.

• Computer proficiency in MS Word, Excel, Outlook, PowerPoint, and proficient typing skills.

Physical Requirements

The duties as described will require frequent standing and walking, as well as extended sitting. The employee will frequently bend/stoop, squat, reach above the shoulders, twist, and turn, kneel, and push/pull. The employee will frequently be required to lift/pull/push/move up to 50 pounds. Must utilize conversational speech for effective verbal communication. Noise level is high in some client care areas.  Must be able to hear equipment alarms, overhead pages, and direct verbal communication.

Benefits

PROGRAMS

National Health Foundation is addressing the social determinants of health using several research-proven strategies. We are targeting Food Access, with an emphasis on increasing the availability of health and fresh foods in under-resourced communities, Housing, with a focus on providing shelter and care for individuals who have been released from the hospital, the Built Environment, prioritizing the removal of the barriers to health in the Historic South Los Angeles community, and Education, with a focus on risk prevention and support for pregnant and parenting teens to complete their education. For further details on the programs, please visit our site at: http://nationalhealthfoundation.org.