Social Work Manager - City of Pittsburgh

The Office of Community Health & Safety (OCH&S) works to address longstanding disparities in health outcomes and criminal legal systems involvement for people in Pittsburgh. Critical to OCH&S’s mission is the Continuum of Support, which utilizes social work staff and expertise to execute public health-informed strategies alongside public safety personnel to prevent and respond to crises, ensuring that Pittsburgh is a healthy and safe city for all. 

The Social Work Manager oversees the implementation of Continuum of Support (COS) programs including People In Need of Support (PINS), Trauma Survivor’s Assistance Program (TSAP), and Co-Response focusing on direct supervision of Community Social Worker (CSW) Team Leads and the Victim Assistance and Trauma Coordinator. The Social Work Manager provides daily clinical supervision of and supports the Team Lead’s daily task supervision for the CSWs, who respond to crises and prevent escalation of complex situations for those whose needs are not met by the traditional Public Safety response paradigm. The successful candidate will focus on staff management and system strategy development with OCH&S colleagues. Daily responsibilities include clinical supervision of Continuum of Support and task supervision of Team Leads, program development and management, attending community events and stakeholder meetings to represent the COS, interfacing with local universities.

This is a fully in-person position reporting directly to the Assistant Director of the Office of Community Health & Safety. It ensures that program needs and feedback are elevated appropriately. Central to the position is the facilitation and maintenance of partnerships, and gap analysis of resources and programs. The Social Work Manager must understand the laws and regulations surrounding patient confidentiality and documentation procedures. The ideal candidate will have a strong understanding of harm reduction, a focus on empowering individual agency and choice, and experience in case management, crisis intervention, victim support, mental/behavioral health support, and supervision.