Social Worker LSW - Co Responder Social Service Unit - CARLE

This position will be a part of the City of Peoria Social Services Unit (SSU). SSU personnel are tasked with assisting those who come into contact with, or are referred to, the SSU. One of the goals is to promote safer encounters between citizens in need of crisis services and police department personnel while maintaining a high level of professional service. The other main goal is to refer to, and encourage participation in, appropriate mental health, substance use, or other needs-based services that may fit the individual. These duties are critical to an overall healthier, safer community and are aimed at facilitating more stable community members. This position provides crisis intervention services/assessments/evaluation and stabilization/case management to people in a primarily community-based environment in collaboration with the Peoria Police Department (PPD). This role will include field response into the community in collaboration with the PPD, likely several times per day, to provide mobile mental and behavioral health services to citizens within the city of Peoria, Illinois. This role will consist of supervision of Licensed Social Workers and Licensed Clinical Social Workers, clinical oversight for staff, continued follow up and case management to connect citizens to ongoing services and supports.

• Actively listens to presenting issues, uses motivational interviewing skills and crisis interventions to ensure safety and determine appropriate course of action
• Exercises judgment and decision-making that is clinically safe, logical and deliberate
• Reach a resolution of crises that is clinically appropriate and least restrictive
• Recognize, respect, and effectively deal with values and cultural beliefs of clients, their families and community resources and referrals
• Works with law enforcement, emergency departments and other emergency personnel in crisis situations
• Provides follow up case management as assigned
• Maintains appropriate treatment boundaries with clients and family members
• Maintains required productivity
• Shares knowledge of specialized resources
• Maintains accurate and timely documentation in the patient medical record.
• Prepares and maintains all pertinent records, statistics, and progress notes.
• Provides social work intervention to patient/families.
• Direct counseling and case management with individuals and families.

• All documentation is completed the same day of service and accurately reflects the reason for contact, interventions used and outcomes
• Completes legal paperwork for inpatient admissions thoroughly to ensure compliance with legal and regulatory standards including patient rights
• Completes paperwork required for billing purposes
• Reports any critical or unusual situations and completes incident reports as required
• Interact and communicate with law enforcement, medical staff, and other community providers effectively
• Communicates effectively in-person, through email; responds in a timely manner to voice mails
• Uses effective means to educate others about mental illness and addiction

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